Quality Assurance Engineer

Seeking a skilled Quality Assurance Engineer to support Salesforce applications within PATHNC, The ideal candidate will do manual and automated testing, validate integrations and data, identify defects, and ensure high-quality releases.

The NC Department of Health and Human Services seeks a contractor resource to drive the development and implementation of NC Families Accessing Services through Technology (NC FAST)/ Partnership and Technology Hub for North Carolina (PathNC) as a Quality Assurance Engineer. We are looking for a self-driven Quality Assurance Engineer who will take initiative and ownership of testing activities by proactively managing tasks to meet timely deadlines, working independently with minimal supervision, accurately communicating identified issues, and delivering high-quality testing results.

Role Type

Quality Assurance Engineer

Expected Skills

• Ability to perform testing activities, make informed decisions, and manage complex work efforts.
• Excellent verbal and written communication skills.
• Strong critical thinking, problem-solving, and decision-making capabilities.
• Self-motivated with the ability to manage tasks independently and take ownership and accountability for assigned work.
• Strong experience testing Salesforce applications, including standard and custom functionality, configurations, workflows/flows, validation rules, security, reports, dashboards, and business processes.
• Experience testing Salesforce integrations, APIs, web services, data exchanges, and interfaces with external systems.
• Experience validating Salesforce data migration, data integrity, business rules, and data relationships.
• Experience testing Salesforce releases, enhancements, configurations, customizations, and deployments.
• Ability to develop comprehensive Salesforce test scenarios, test cases, test scripts, test data, and requirements traceability.
• Experience with automation and testing tools such as QTest, Tricentis Tosca and CRT
• Ability to collaborate effectively with Salesforce developers, administrators, business analysts, product owners, scrum masters, and other technical and business stakeholders.

Description (including, but not limited to)

Analyze business requirements for testability, completeness, and adequate test coverage using Functional Specification Documents, Business Requirements Documents, Technical Design Documents, user stories, acceptance criteria, and related project documentation.
• Translate business and technical requirements into test conditions, scenarios, cases, scripts, and test data, and drive testing activities through completion.
• Perform functional, integration, regression, system, user acceptance, and end-to-end testing across NC FAST/ PATHNC and Salesforce functionality.
• Validate Salesforce integrations with external applications and systems, including APIs, web services, inbound/outbound interfaces, data exchanges, and error handling.
• Support Salesforce release and deployment validation by performing appropriate pre-deployment and post-deployment testing.
• Review test artifacts to ensure appropriate coverage, accuracy, completeness, and alignment with requirements.
• Work with development, Salesforce, and product teams to diagnose and reproduce defects, validate fixes, perform regression testing, and drive issues through resolution.
• Actively participate in sprint planning, backlog refinement, daily stand-ups, sprint reviews, retrospectives, and other Agile ceremonies.
• Ensure testing activities comply with established NC FAST quality standards, project processes, documentation requirements, and applicable organizational procedures.

Required/Desired Skills

Skill Required /Desired Amount of Experience Consultant Experience
Strong experience in Salesforce functional and end-to-end testing.	Desired	5
Proficient in creating and executing test cases, test scenarios, and test scripts.	Required	5
Experienced in functional,regression, integration,end-to end, system, and user acceptance testing.	Required	5
Strong analytical and problem solving skills	Required	5
Proficient in SOQL and SQL for data validation and database testing.	Desired	3
Skilled in API testing using REST and SOAP web services.	Desired	3
Experienced with defect tracking and test management tools such as Jira.	Required	5
Knowledge of test automation tools such as Tricentis TOSCA or CRT(Copado robotic Testing)	Required	2
Strong understanding of Agile/Scrum methodologies and QA processes.	Required	5
Experienced in Salesforce data migration, data validation, and data integrity testing.	Desired	3
Ability to work in rapidly changing environment	Highly desired	3
Child Welfare domain experience	Desired	2

Questions

No. Question Consultant Answer
Question1	Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement?
Question2	Vendor must notify the agency if any portion of the requirements listed in this task order are to be outsourced outside the country. Do you accept this requirement?
Question3	Vendor must disclose to the agency if the candidate will be subcontracted at the time of submission. Do you accept this requirement?
Question4	All work must be performed on State premises. Do you accept this requirement?
Question5	LOOKING FOR IMMEDIATE HIRE: Please indicate how soon this candidate is available to start work. Vendors are encouraged to submit candidates available for the duration of the assignment. Do you accept this requirement?
Question7	Please list candidate's email address HERE that will be used when submitting E-RTR.
Question8	Some local travel may be required in the performance of the work. Do you accept this requirement?
Question9	Please provide candidate's current location (City and State), NOT a Yes or No response.