UI/UX Lead

Summary UI/UX Lead Remote Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! The UI/UX Lead serves as the senior user experience and human-centered design authority for the GSAFleet.gov program, responsible for ensuring that all digital products, workflows, and customer interactions are intuitive, accessible, efficient, and aligned with mission objectives. Working closely with Government Product Managers, Product Owners, Solution Architects, Agile Development Teams, and business stakeholders, the UI/UX Lead translates complex operational requirements into user-centered solutions that improve customer satisfaction, workforce productivity, and adoption of GSA Fleet services. Responsibilities Plan and conduct research with agency customers, Fleet employees, suppliers, and other relevant users; document needs and pain points. Create personas, journeys, workflows, wireframes, prototypes, and interaction designs for assigned GSAFleet.gov products. Establish and promote consistent user-experience patterns across GSAFleet.gov products and Managed Services. Conduct usability studies, interpret results, and recommend prioritized improvements to product backlogs. Incorporate Section 508 accessibility requirements into designs, prototypes, acceptance criteria, and usability validation. Work with Government Product Managers and Development Leads to define user-centered stories, acceptance criteria, and design specifications. Promote consistent patterns, accessible interfaces, and effective experiences across products and Managed Services. Assess released features using user feedback and task outcomes; refine designs based on evidence Other duties as assigned Qualifications Bachelor’s Degree in a related field 10+ years of developing user experience for large-scale software development projects. Must be able to undergo a Tier 2S Investigation and receive a favorable investigation/adjudication outcome Successfully pass background and drug screening Preferred Qualifications Designed fleet, transportation, or asset-management workflows for customers, suppliers, dispatchers, or vehicle-service staff Human-centered design, UX research, or accessibility credentials Knowledge, Skills and Abilities Can translate research into personas, task flows, prototypes, interface specifications, and testable usability criteria. Can communicate design decisions to Fleet Product Managers, developers, and stakeholders across customer, supplier, vehicle, business, and Managed Services workflows. Understands accessibility and Section 508 design and validation practices Designed and delivered surveys, conducted user interviews, and analyzed and synthesized research findings. Used design thinking, Agile practices, and product-management principles for customer-focused products. Created visual and interaction designs based on user data and analysis. Applies Human-Centered Design (HCD) principles to create intuitive user interfaces that support desired user outcomes. How you’ll grow At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers. Benefits At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits. Learn more about what working at Chenega MIOS can mean for you. Chenega MIOS’s culture Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives. Corporate citizenship Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Chenega’s impact on the world. Chenega MIOS News- Tips from your Talent Acquisition Team We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links: Chenega MIOS web site - Glassdoor - LinkedIn - Facebook - Teleworking Permitted? Yes Teleworking Details Remote Estimated Salary/Wage USD $125,000.00/Yr. Up to USD $150,000.00/Yr. #J-18808-Ljbffr Chenega Professional Services Strategic Business Unit