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Team Leader, Central Relationship Managers -Salt Lake City, UT

Fidelity Communications

Team Leader, Central Relationship ManagersAs a Team Leader, Central Relationship Managers (C-RMs), you will lead a team of C-RMs who's role is to engage with current and potential wealth management clients via a diverse set of communications channels (phone, email, text) to deepen relationships and set appointments on behalf of Wealth Management Team (WMT) partners. As a Team Leader, you will be responsible for fostering a culture of trust with C-RM Associates to empower their success within the C-RM role and support their development for future career advancement opportunities. In addition, you will serve as the C-RM leader liaison within geographically aligned Wealth markets. In this capacity, you will work with other WMT function leaders to foster best practices and drive consistency in our standards of care for clients and Associates.The Expertise We're Looking ForYour proven ability to drive business results and solve complex problemsYour cross-functional business acumen and ability to integrate multiple goals and prioritiesYour curiosity as a data driven leader who brings a sense of urgency and optimism to driving improvement.Your demonstrated strength in managing change, including communications that foster desired culture and outcomes.Minimum of 5 years related experience with understanding of client service, operations, and business processes.Bachelor's degree preferredSeries 63, 7, 9, 10 licenses required prior to hireThe Skills You BringYour outstanding mentoring and leadership skills, and ability to empower associates to grow and developYour ability to effectively coach others, helping build critical skills that allows them to achieve their full potentialYour ability to help build a C-RM talent pipeline and support the hiring and onboarding of new C-RMsYour relationship expertise, leading with empathy and enhancing team cohesionYour knowledge of financial products, guidance, and solutionsYour ability to partner with peers locally and nationally to maintain a culture of collaboration, success and rewardYour experience with regulatory and compliance practices and rulesOur Investments in YouWe invest in you through the support of a well-rounded team of professionals, unlimited access to some of the best resources, technology and tools in the industry, as well as a top compensation package, including a stable base salary, recognition of associate achievements and excellent benefits. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievementsClick to hear from a few of our associates about the outstanding benefits Fidelity offers: Benefits at Fidelity InvestmentsThe Value You DeliverCoaching and developing a team of associates to deliver an outstanding experience to our clientsEnabling your team to drive client engagement with Wealth Management Teams (WMT)Contributing and influencing a collaborative, competitive, and inspiring team culturePartnering with associates to build personalized plans that support their development towards career goalsAbility to inspire associates to deliver their bestWe Believe in Being #DifferentTogetherFidelity's nine affinity groups are self-organized groups of employees with common interests in areas such as race, ethnicity, gender or sexual orientation, or who share similar interests based on similar sets of experiences such as military service, women's leadership or environmental sustainability, who come together to create a positive, inclusive workplace for all employees.We continuously strive for a diverse and inclusive workplace where we respect and value our associates and clients for their unique perspectives and experiences.Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.Certifications:Series 07 - FINRA, Series 09 - FINRA, Series 10 - FINRA, Series 63 - FINRACategory:Customer Service

Vacancy posted more than 2 months ago

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