Practice Manager of Operations

Poplar Tree Dental Care in Fairfax is seeking a Practice Manager of Operations. More About The Role Strive towards mastery of role by prioritizing and completing all PMO Training needed to develop technical, commitment, and leadership skills Develop and pursue annual top 10 business goals and 16 personal development goals (5 technical, 5 commitment, 6 personality) Ensure goals and priorities of Doctors and teams are achieved through servant leadership Observe Bell Leadership Training every 18‑24 months Support the Doctor‑Led, Hygiene‑Driven, Operations focus philosophy through synergy meetings monthly, team meetings weekly, and strong morning huddles Focus and prioritize efforts of team to support Doctor achieving their Top 10 Professional goals Create alignment with doctor through daily one on ones, morning huddles, and weekly touch‑points discussing communication, connection, and support needed Commit to serving as a business partner for the Doctor collaborating and developing quarterly and annual financial goals Help Doctor prioritize, plan, and block schedule for CE through Doctor Education and Leadership programs Understand the benefits and metrics of DMP and help Doctor to monitor progress Identify and support future team growth by selecting candidates (BA, DA, Hygienists) that are an 80% match for both the position and the practice Partner with Doctors to identify skills needed for open positions and form proper selection team within the practice Successfully onboard new team members through partnerships with recruiting and support office Support team members to prioritize and plan their training through Core Essentials and beyond for growth in their roles What You’ll Gain Competitive benefits including health insurance and retirement savings plans, six paid holidays, and paid time off Continuing education to develop your full potential and be a true business partner to our supported Doctors Access to an expansive network of mentors and networking opportunities Top‑quality technology to assist in your daily responsibilities and enable greater efficiencies for patient care Minimum Qualifications Associate’s or Bachelor’s degree or 3–5 years of leadership experience in a professional office, hospitality, retail, banking, medical, etc. Experience working in a fast‑paced and customer‑centric environment Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies Excellent communication, leadership, coaching, and conflict‑resolution skills Trustworthy; maintain patient confidentiality and team ethics Preferred Experience 1+ years of experience in a dental or medical setting 1+ years of experience with insurance billing and accounts receivable Experience with Dentrix or other dental software Physical Requirements Ability to perform essential duties satisfactorily with or without reasonable accommodation Prolonged periods sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times Availability to attend virtual training sessions (or in‑person once conditions allow) periodically throughout the year, with some eventual travel As part of our commitment to a safe and healthy environment, a tuberculosis (TB) test is required for all new hires in dental office positions (not applicable in FL & TN) At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment. #J-18808-Ljbffr