Office Administrator

$17 - $23 per hour

Hancock Aviation LLC

Job Description

About Us

Hancock Aviation is a top-tier aviation services company specializing in the maintenance, sales, and management of private and corporate aircraft. We operate a growing maintenance facility in Baton Rouge and support a wide range of general aviation and turbine aircraft. As our operation continues to expand, we are seeking a dependable, detail-oriented Office Administrator to support daily business operations.

Job Description

The Office Administrator keeps the front office running and supports the administrative, billing, and recordkeeping functions of the company. This position is the first point of contact for visitors and incoming calls and provides direct support to the Executive Assistant, Customer Experience Manager, and shop leadership. The role suits someone who works accurately without close supervision and takes ownership of getting details right the first time.

Responsibilities

Answer and route incoming calls and greet customers, vendors, and delivery personnel
Maintain organized digital and physical filing for work orders, invoices, and vendor records
Enter and verify data in eBis and QuickBooks Online, including invoices, purchase orders, and receiving records
Support accounts receivable, including invoice distribution, statement mailing, and payment posting
Process incoming and outgoing mail and coordinate shipping and freight paperwork
Maintain office supply and shop consumable inventory and place reorders
Assist with customer correspondence and scheduling coordination
Support onboarding paperwork and personnel file maintenance
Prepare documents, reports, and correspondence as directed
Maintain a clean, organized, and professional front office
Handle confidential business, customer, and personnel information appropriately
Support additional administrative tasks as needed

Qualifications

High school diploma or equivalent (Required)
Two or more years of administrative, office, or bookkeeping support experience
Strong data entry accuracy and attention to detail (Required)
Proficiency with Microsoft Office, particularly Outlook and Excel
Good verbal and written communication skills and a professional phone manner
Ability to prioritize and follow through on multiple tasks without prompting
Demonstrated reliability and consistent attendance
Ability to handle confidential information with discretion
Experience with QuickBooks Online (Preferred)
Experience in aviation, automotive, industrial, or another service and repair environment (Preferred)
Accounts receivable or accounts payable experience (Preferred)

What We Offer

Competitive hourly pay based on experience
Comprehensive benefits package
Paid time off and paid holidays
A visible role with direct exposure to company leadership
Opportunity to grow into expanded billing and accounting responsibilities
Stable, weekday schedule with no nights or weekends
Supportive, team-oriented work environment

Job Type

Full-time, non-exempt

Pay

$17.00 – $23.00 per hour (Based on Experience)

Benefits

401(k)
401(k) matching
Health insurance
Dental insurance
Vision insurance
Paid time off

Schedule

8-hour shift (9:00 AM – 5:00 PM)
Day shift
Monday to Friday
No nights
No weekends
Holidays

Ability to Commute/Relocate

Baton Rouge, LA 70807: Reliably commute or planning to relocate before starting work (Required)

Experience

Administrative or office support: 2 years (Preferred)
Data entry: 1 year (Required)

Work Location

In person

Equal Opportunity Employer

Hancock Aviation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Apply

Vacancy posted 13 days ago

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