Program Management Specialist

We Enable Possibility

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals.

Position Summary

This role is accountable for driving strategy execution and financial performance for assigned programs by coordinating internal teams and external partners, including MGAs, TPAs, and key service providers. The position oversees all program management activities and collaborates cross-functionally with underwriting, claims, actuarial, finance, IT, compliance, and other Arch partners to deliver strong, sustainable results.

Responsibilities and Accountabilities

This position is responsible for evaluating and ensuring execution of strategies and initiatives for assigned programs and financial results of such programs. Position will be responsible for coordinating activities of a team of internal and external resources that deliver superior program results. External resources include Program Administrators (MGA), Third Party Administrators (TPA) and other service providers (e.g., loss control firms). Arch resources include referral underwriters, claims, corporate underwriting, actuarial, finance, IT, compliance, product, and others as necessary. Responsibilities include all activities necessary to manage program and deliver superior financial results, including the following:

Planning:

• Work with the Sr. Program Manager to develop detailed annual financial budget that includes key revenue and profit metrics that will be measured against budget throughout the year.
• Leverage program metrics to identify trends, opportunities and vulnerabilities that will help inform program strategies.

Execution:

• Evaluate monthly data feeds and results to identify outliers and trends that contradict or bolster documented program strategies.
• Partner with the underwriting team to ensure alignment on strategies and identify deviations from documented program strategies.
• Engage underwriting team to drive specific underwriting initiatives for program.

Measurement:

• Analyze key performance indicators for top line and bottom line on a regular basis and assess versus budget expectations.
• Share analysis with Senior Program Manager and collaboratively develop plans to address opportunities or issues uncovered in analysis.

Partnering:

• Develop partnership with Program Administrators to help drive business priorities.
• Maintain strong relationships with internal support groups to help drive business priorities.

Skills and Abilities

• Bachelor's degree in Finance, Economics, Business, Risk-management or a related field preferred.
• 5 -10 years of property and casualty underwriting insurance industry experience.
• Programs experience or related experiences in people management and/or interdisciplinary projects preferred.

*Position offered will be dependent upon the individual candidate's qualifications.

Hartford: 71,900-111,700NYC: 79,900-124,085

• Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.
• Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more.

Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you.