IT PMO Manager

Job Description

Job Description

Description

At Pacific Seafood, we do more than just provide the world with the healthiest proteins on the planet. We are a family-owned, excellence-driven organization committed to being the brand of choice in the marketplace and the employer of choice in the community. We believe in servant leadership, investing in our team members’ personal and professional growth, and rewarding performance. We live by the core values of our Diamond Philosophy: Teamwork, Productivity, Quality, and Excellence—which means consistently doing your best and always striving to do better.

Summary:

The Project Management Office (PMO) Manager at Pacific Seafood is a key role on our Information Technology team supporting IT and cross-functional efforts to oversee and continuously improve Pacific Seafood’s IT related project management and governance.  This includes governance, methodology, tools, communications and other best practices for all of IT and targeted project types, including large-scale initiatives such as ERP implementations, mission critical custom software solutions developed with in-house and/or contract resources and fractional project responsibilities for production equipment utilizing IT/OT components. The function is responsible for all aspects of projects from evaluation through implementation to ensure on-time, on-budget delivery of sustainable solutions. This position involves working with team members at all levels including senior executives, and is ideal for someone who is driven, highly organized, and who prefers generating team as opposed to individual results

Key Responsibilities

1. Project Evaluation, Intake and Planning:

• Work with executive leadership throughout the business planning process to ensure resources are effectively reserved and allocated for strategic IT initiatives 
• Work with project sponsors to evaluate requests for IT’s involvement, including alignment with the company’s strategic initiatives, priority for urgency, fitness to purpose and to the PSG work culture
• Ensure projects have defined goals and objectives, assist project sponsors in assessing the business value of their projects and ensuring measurements of success are defined prior to execution
• Track and control projects through the intake process using structured, repeatable and transparent workflow methods, ensuring projects are routed into the appropriate category for execution
• Direct and conduct project planning through the appropriate standard planning methods considering the type, size, criticality and complexity of each individual project
• Identify project risk factors early so they are part of project planning and strategies
• Plan and manage resource allocations of IT and business unit resources on PMO projects
• Facilitate the project approval process given the type, size, etc. of each project according to PMO standards
• Ensure the enterprise is proactively kept abreast of the intake process

2. Project Execution:

• Direct, track and ensure the appropriate level of control on project execution using standardized tools and methods for each type, etc. of project
• Ensure the appropriate level of activity management and project governance for each project
• Represent the PMO to the leadership and executive levels via leading Steerco and other meetings
• Determine the need for, lead and/or facilitate important project meetings requiring executive leadership and/or where critical decisions are being made
• Problem solve for issues affecting successful project execution, such as project bottlenecks and critical path constraints, competing resources, budget and technology related issues
• Prepare impacted team members and/or customers to be able to properly operate systems, work with the project sponsor and IT to optimize solutions and sustain the business results
• Ensure the business is kept abreast of project status via all means, including push messaging, status update meetings and self-service tools
• Ensure the orderly transition of support to the appropriate department/function for long term operation
• Work with the project sponsor and relevant business resources, and with the appropriate executive leadership to ensure completed projects are evaluated against their original business goals and ROI

3. IT and Cross-Functional Support:

• Support all types of project related work supplied by the IT function
• Work cross-functionally across the enterprise to ensure business needs are being proactively identified
• Actively represent the PMO in department communications and support all types of collaborative enterprise communications

4. Maintain & Enhance the PMO Function:

• Set up, maintain and continuously improve enterprise grade methods and systems in support of all PMO responsibilities
• Ensure all project budgets are tracked
• Manage the PMO staff and budget
• Develop and maintain a PMO training program
• Maintain a team of qualified Project Managers, ensuring they are trained and developed to their full potential while part of the PSG team
• Seek external training and development regarding PMO Management and Methods

Additional responsibilities may be assigned as deemed necessary to support the overall goals and objectives of the position.

What you bring to Pacific Seafood

Required:

• Bachelor’s degree in Business, Technology, Information Technology, Operations Management or related
• Minimum 10 years as an IT project manager
• Minimum 2 years managing an IT or enterprise PMO for a multi-divisional enterprise
• Experience implementing Tier 1 ERP solutions
• Experience with projects involving systems integration
• Mastery of modern Project Management tools
• Experience with the Microsoft technology stack
• Ag/Food, Chemical or similar manufacturing experience

Preferred:

• MBA
• Experience with Microsoft D365
• Food processing experience

Physical Requirements:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. While performing the duties of this job, the team member:

• Sedentary work, walking and standing are required only occasionally. 
• Reaching. Extending hand(s) and arm(s) in any direction.  
• ·Fingering. Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.
• Talking. Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
• Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.
• Close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
• Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.
• Occasionally lift and/or move up to 25 pounds. 

Working Conditions:
The working environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. While performing the duties of this job, the team member is exposed to:

• Office, as well as warehouse environment.
• Moderate noise level in the work environment.
• Plant exposure to wet, cold, and/or humid temperatures.
• Standard office equipment and heavy machinery.

Benefits

Total compensation:

At Pacific Seafood your base wage is only a portion of your overall compensation package. We invest in our Team Members through a comprehensive and attractive total rewards package, including but not limited to:

• Health insurance benefits options, including medical, prescription, vision, dental, basic group life and short term disability.
• Flexible spending accounts for health flex and dependent care expenses
• 401(k) Retirement Plan options with generous annual company profit sharing match
• Paid time off for all regular FT team members, to include sick days, holiday pay, vacation, and personal time
• Employee Assistance Program- Confidential professional counseling, financial, and legal assistance provided at no charge to Team Members and immediate family members
• Product purchase program

Pacific Seafood is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.