Customer Service Rep

Customer Service Representative Location: Modesto, CA Pay Rate: $29 Schedule: Monday through Friday, 7:30 AM to 4:00 PM. Occasional Saturdays may be required based on business needs. Position Overview: We are seeking a motivated, detail-oriented Customer Service Representative to assist our Accounts Receivable team. This individual will play a key role in supporting customer-facing initiatives, managing customer communications, and ensuring timely follow-up on vendor setup and order-related activities. Key Responsibilities: Support change management initiatives related to customer-facing projects, ensuring customers promptly complete new vendor setup requirements. Monitor and track open orders within SAP ECC Sales & Distribution, identifying issues and initiating necessary customer follow-up actions. Communicate effectively with external customers, demonstrating professionalism, empathy, and a sense of urgency during unique business situations. Collaborate with internal teams to ensure customer requests and account-related matters are resolved efficiently. Maintain accurate records and documentation related to customer interactions and account activities. Qualifications: Previous experience in customer service, sales support, inside sales, or accounts receivable strongly preferred. Experience using SAP ECC Sales & Distribution is required. Proficiency in Microsoft Office Suite, including Excel, Outlook, and Teams. Strong communication, organizational, and problem-solving skills. Bachelor's degree or a degree currently in progress is required.