Part-Time Client Service Representative (20 hours)
Atlantic Union Bank
The position is an all-encompassing role which requires the teammate to deliver best in class client experience, sales/service solutions, as well as handle teller transactions. The Client Services Representative creates a positive client relationship by effectively communicating a clear understanding of the benefits of Atlantic Union Bank’s products and services. Position Accountabilities * Represent the Bank to clients, prospects and guests in person, by telephone or by email in a courteous, professional manner.
- Greet and provide exceptional service in person and by telephone/email.
- Provide accurate information regarding Bank services, products, policies and
- Provide excellent client experience
- Perform basic client and cash transactions
- Balance cash each day
- Identify referral opportunities to contribute to branch goals
- Adhere to all applicable laws and regulations governing bank operations,
- Identify risk and escalate concerns through proper channels
- Develop and maintain knowledge of bank products, services, including other
- Ability to learn and adapt to changing digital channels
- Perform other duties as assigned.
- High school diploma or equivalent (GED).
- One (1) or more years of experience in a client service and/or a
- Excellent customer service skills
- Excellent oral and written communication skills
- Ability to exercise sound business judgment
- Proficient computer skills
- Ability to handle multiple tasks with attention to details
- Flexible, able to adapt to change
- Shifts may vary for each position offering, depending on business need
- Able to stand for extended periods of time and lift objects up to 30 pounds
- Some local travel possible
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