Account Coordinator - Restaurant & Retail

Account Coordinator

We're looking for an energetic and highly organized Account Coordinator to join our growing team within the Restaurant & Retail segment of Clark National Accounts.

This role offers a strong entry point for someone looking to grow a career in sales and account management. You'll play a key role in supporting client relationships by maintaining regular communication, addressing day-to-day needs, and collaborating closely with internal teams to ensure a seamless customer experience. Working directly with our team of Account Managers, you'll be responsible for managing account details, customer initiatives and helping drive successful sales and project execution. The Account Coordinator position helps align partner needs with internal execution, reinforcing relationships and fueling CNA's growth.

Responsibilities

• Partner Communication – Engage regularly with customers to understand business needs, provide project updates, and promptly support their inquiries.
• Account Management Support – Maintain accurate account records and assist Account Managers in executing growth strategies and fostering long-term client relationships.
• Internal Collaboration – Work cross-functionally with internal teams, especially Account Support and Logistics, to resolve issues and recommend process improvements.
• Project Execution – Support the planning and coordination of equipment rollouts and staged orders to ensure smooth project delivery.
• Customer Experience & Improvement – Identify opportunities to enhance the customer experience and recommend platform or process improvements to drive efficiency and satisfaction.