Service Technician

Job Description

Job Description

Firewater Response LLC is looking for Commercial Service Technicians to join our high-performing team. This is a great opportunity for individuals who are eager to learn the business. If you’re someone with high energy, strong initiative and a passion for problem-solving, we want to hear from you.

As a Commercial Service Technician , you’ll be on the front lines helping businesses recover from water, fire, mold and biohazard damage. You’ll work on-site at hospitals, schools, universities, industrial sites and commercial facilities, using both technical skills and sound judgment to restore properties efficiently and safely.

This position offers hands-on training, professional growth and the opportunity to become an expert in the restoration and disaster response industry.

Responsibilities:

• Assist with all aspects of our commercial projects, including drying, demolition and cleanup.
• Conduct water damage restoration, extraction and drying using industry-standard techniques and state of the art equipment.
• Evaluate site conditions and adjust drying plans based on meter readings and moisture mapping.
• Document all project activities with photos and detailed reports to support insurance documentation.
• Ensure all tools, equipment, vehicles and materials are maintained and used properly.
• Communicate clearly with project managers and team members to ensure efficient project flow.
• Demonstrate critical thinking, sound judgment, and attention to detail in every decision.
• Participate in a 24/7 on-call rotation to respond to emergency situations.
• Perform additional tasks as assigned in alignment with company standards.

Qualifications:

• Valid driver’s license with a clean driving record.
• Ability and willingness to work a flexible schedule (including on-call shifts).
• Physically able to lift, carry, push, and pull up to 50 lbs and stand/walk for long periods.
• Excellent communication and teamwork skills.
• Self-starter who enjoys hands-on work, learning new skills, and solving complex problems.
• Detail-oriented and able to make quick, informed decisions under pressure.
• Must pass a background check.
• This is an on-site position (not remote) — based out of our Pittsburgh Warehouse/Office, Monday–Friday.

Why Join Firewater Response?

• Over 38 years of trusted experience in commercial restoration.
• Family-owned, people-first company culture.
• Opportunity for career growth and leadership development.
• Training in industry best practices, disaster response strategy, and project management.
• Competitive pay, benefits, and advancement potential for motivated team members.

With over 38 years of experience, Firewater Response LLC specializes in assessing damage and creating comprehensive mitigation plans for commercial properties and facilities, including hospitals, schools, universities, office buildings and industrial sites. As a family-owned business, we proudly offer expert remediation services for water, mold, mildew, fire and smoke damage.