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Dockhand & Checkin Services

Pontoon Saloon

Job Description

Job Description

Are you passionate about working on the water and creating exceptional guest experiences? Seeking a career in the passenger vessel industry or just looking for a fun summer job? This role is perfect for outgoing individuals who thrive in a fast-paced, outdoor environment. 

Role Overview:

As a Dockhand, you will be responsible for welcoming boaters & customers to the Nashville Riverfront, ensuring smooth dock operations, efficient boarding process and maintaining a clean and safe environment. This position offers flexible part-time opportunities that require weekends and OR weekdays. This is a seasonal job with overtime hours available during the summer season and reduced hours during the winter months. 

Key Responsibilities:

  • Customer Engagement: Welcome and acknowledge all customers according to company standards.
  • Check-In Process: Assist guests with check-in using handheld devices, verify waivers, and check IDs (TABC certification required; bartending or bouncer experience is a plus).
  • Guest Support: Anticipate and address guest needs to ensure top-tier customer service.
  • Dock Operations: Assist the captain and crew with docking, disembarking passengers, and vessel turnover.
  • Marina Coordination: Help recreational boaters with docking locations using the DOCKWA app.
  • Facility Maintenance: Ensure the dock remains clean by removing waste and maintaining a professional appearance.
  • Communication & Safety: Maintain clear and professional communication with the customer service and management team while adhering to company policies.

Physical Demands: Work outside in varying weather conditions and stand for extended periods.

Summer job, summer internship, career opportunities. 
Vacancy posted 6 days ago
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