Accounts Receivable Analyst

The Accounts Receivable (AR) Analyst is responsible for ensuring the timely and accurate billing of customers, maintaining positive customer relationships, and supporting the company’s cash flow through effective accounts receivable management. This role performs account reconciliation, monitors aged receivables, actively engages in collection efforts, and provides clear reporting on receivable status. The AR Analyst partners closely with internal teams and external customers to resolve discrepancies, reduce aging, and ensure compliance with contractual and billing requirements. Schedule: Monday-Friday, 8:30‑5:00pm Compensation: $19‑$20/hr What You Will Be Doing Prepare, review, and verify invoices for accuracy and appropriate documentation prior to timely submission to customers. Ensure customers are billed accurately and in accordance with contractual terms and company policies. Maintain ongoing communication with customers to resolve billing questions, disputes, and discrepancies while fostering strong working relationships. Maintain accounts receivable records to ensure aging is current, payments and credits are properly applied, uncollectible amounts are identified, and discrepancies are resolved in a timely manner. Actively manage collection efforts by contacting customers via phone, email, and written correspondence, with a primary focus on aged and past‑due receivables. Identify slow‑paying or delinquent accounts and recommend appropriate collection actions or escalation strategies. Prepare and present regular reports on aged receivables, collection status, and key A/R metrics to management. Analyze trends in customer payment behavior and provide insight to improve collection effectiveness and reduce days sales outstanding (DSO). All other duties assigned by management. What are we looking for? Strong organizational skills with the ability to manage multiple priorities and deadlines. Solid understanding of basic accounting, finance, and bookkeeping principles. Demonstrated attention to detail and commitment to accuracy. Effective written and verbal communication skills, including the ability to professionally engage with customers regarding billing and collections. Proficiency in Microsoft Excel. Experience using accounting or ERP systems. Ability to maintain confidentiality of company and customer information. High School diploma or GED equivalent with a minimum of one (1) year of experience in accounts receivable, billing, collections, or a related role. Prior experience in administration, billing, collections, or customer service involving frequent external customer interaction. Benefits Medical, Dental and Vision Insurance benefits start on the 1st of the month following your start date. Company Paid Time Off 7 Company Paid Holidays + 1 Floating Holiday 401(k) with auto‑enrollment at 3% starts on the 1st of the month following your start date. Casual Dress Code ACERTUS is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability. #J-18808-Ljbffr