Compliance Administrator

Compliance Administrator

Full-Time – 37.5 Hours Per Week / 52 Weeks Per Year

Monday-Friday: 8:30 AM - 4:30 PM

Grade 15

Pay Range: $21.30 - $27.71 per hour

About Oswego County Opportunities

Ranking among Oswego County's top ten largest private employers, OCO carries out its mission to inspire partnerships and provide services that empower people, support communities, and change lives through more than 50 programs serving 15,000 people each year.

OCO's Employee Benefits Include:

• Health, Dental, and Vision Insurance (available to Full-Time staff)
• Paid leave (sick leave, PTO, holidays, etc.)
• 403B Deferred Annuity Retirement Plan
• Term Life Insurance
• Employee Assistance Program

Job Summary

The Compliance Administrator supports agency-wide compliance, quality assurance, and incident management activities to ensure adherence to applicable federal, state, local, payer, and agency requirements. This position completes audits, investigations, reporting, compliance monitoring, staff training, and quality improvement initiatives while providing technical guidance to agency staff.

Job Duties and Responsibilities

• Compliance & Quality Assurance:
• Support agency compliance and quality assurance efforts across programs and services.
• Assist in developing and maintaining policies, procedures, monitoring tools, and quality improvement processes.
• Conduct internal program, documentation, and billing audits/reviews.
• Research compliance concerns and provide guidance to staff on regulatory and policy requirements.
• Maintain compliance records, prepare reports, and monitor corrective action plans.
• Represent the department during audits, committees, and special projects
• Assists with the implementation of various projects as assigned.
• Incident Management:
• Coordinate and document consumer incident reporting in accordance with regulatory requirements.
• Conduct investigations, complete reports, and present findings to review committees.
• Maintain incident records and ensure timely reporting within external oversight systems.
• Collaborate with regulatory agencies and internal leadership on incident-related matters.
• Prepare incident trend analyses and reports to support quality improvement efforts.
• Provide technical assistance and training on incident management processes and regulations.
• Training:
• Deliver training on compliance, incident management, and related topics.
• Assist in the development of training materials and staff education initiatives.
• Serve as a resource to staff regarding agency policies, procedures, and regulatory requirements.

Job Requirements

• Knowledge of compliance, quality assurance, and regulatory requirements in human services.
• Strong analytical, organizational, and documentation skills.
• Proficiency with Microsoft Office and electronic record systems.
• Excellent written and verbal communication skills.
• Ability to maintain confidentiality and exercise sound professional judgment.
• Ability to interpret and apply federal, state, and agency regulations.
• Valid NYS Driver's License, reliable transportation, and ability to travel throughout the service area.
• Acceptable physical and mental health to carry out the responsibilities of the position and be able to negotiate stairs.

Core Competencies

• Attention to Detail
• Regulatory Compliance
• Investigation & Problem Solving
• Data Analysis & Reporting
• Communication & Training
• Collaboration & Customer Service
• Organization & Time Management

Minimum Qualifications

• Associate's degree in related field and 2-3 years relevant experience; or
• Any equivalent combination of education, experience, and training.

Oswego County Opportunities, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.