Account Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:
I opened my agency in 1983 and currently lead a close-knit team of four. Before beginning my State Farm career, I worked in the paper industry. Outside of the office, family is a big part of my life - I'm the proud parent of three children and grandparent of eight.

Staying connected to our community is important to us. I'm an active member of both the local Chamber of Commerce and Rotary Club and enjoy building relationships with the people and businesses we serve.

Our agency offers paid time off, licensing reimbursement, and a strong commitment to work-life balance. We're also open to offering a health insurance stipend based on individual needs.

Our culture values independence, initiative, and hard work. I'm looking for someone who is enthusiastic, self-motivated, willing to go the extra mile, and doesn't give up when faced with a challenge. If you're comfortable thinking on your feet, motivated by earning potential, and ready to take ownership of your success, we'd love to meet you.

ROLE DESCRIPTION:
As an Account Representative for Randy Weissenhofer - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. 
• Establish customer relationships and follow up with customers, as needed. 
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.