Account Associate - State Farm Agent Team Member

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Benefits:

• Simple IRA
• Hiring bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY: Our agency opened in 2016 and is built on real experience and a strong team foundation. After spending 13 years as a team member, I understand firsthand what it takes to support, develop, and appreciate a great team. Today, our close-knit office of five works together to create a positive, supportive environment where everyone plays an important role.

We believe in taking care of our team and investing in their growth. We offer team lunches, outings, and team-building events, along with support for personal development. Team members also enjoy free snacks and drinks, health benefits, a Simple IRA, and hiring bonuses.

Our culture is built around positivity, teamwork, and a work-hard, play-hard mindset. We're looking for someone who is coachable, bright, friendly, and truly enjoys working with others. If you're someone who values teamwork, great customer service, and a supportive office environment, this could be a place where you feel right at home and continue growing your career.

ROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Charlotte Weaver - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.


Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation: $50,000.00 - $65,000.00 per year


My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Durham, NC and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.