Guest Room Attendant - West Hills Inn

Job Description

Job Description

Job Title: Guest Room Attendant

Supervisor: General Manager or Housekeeping Supervisor

Our professional housekeepers attend to our facilities with integrity and attention to detail. The goal is to create a clean, comfortable, and orderly environment for our guests to maintain and strengthen our reputation.

Bird Dog Hospitality is a hotel investment and management company that believes in putting people first. Beneath our core business of hospitality lies our purpose of creating lifelong relationships and enriching the lives of all those we provide hospitality to – our team members, guests, and investor partners. Every one of our team members seeks to live and breathe the values that define our culture, the Bird “Dogma”:

1.We Put People First

2.We Dependably Drive Results

3.We Constantly Keep a Positive Attitude

4.We Never Stop Improving, Ever

5.We Relentlessly Solve Problems

• Perform a variety of cleaning activities such as sweeping, mopping, dusting and polishing
• Laundry folding and stocking, including housekeeping carts
• Empty trash containers and dispose of waste in a sanitary manner
• Make up beds and change linens as required
• Ensure all rooms are cared for and inspected according to standards.
• Protect equipment and make sure there are no inadequacies.
• Notify superiors of any damage, deficits, and disturbances.
• Manage guest requests with professionalism and patience.
• Check stocking levels of all consumables and replace when appropriate.
• Adhere strictly to rules regarding health and safety and be aware of any companyrelated practices.
Experience, Skills, and Education
• Proven experience as a professional cleaner or housekeeper.
• Ability to work with little supervision and maintain a high level of performance.
• Physical stamina and mobility including ability to reach, kneel. stoop and bend.
• Customeroriented and friendly.
• Prioritization and time management skills.
• Working quickly without compromising quality.
• Knowledge of English language.
• High school degree preferred.
• Ability to lift up to 25 pounds.
• Please note that this job description is not an exclusive or exhaustive list of all functions that a Guest Room Attendant may be asked to perform.