Front Desk Representative

Job Description

Job Description

Benefits/Perks

• Competitive salary
• Great work-life balance
• Paid time off
• Ongoing training
• Employee Discount

Qualifications:
We are looking to hire a personable Dental Receptionist to ensure that dental patients’ appointments are appropriately scheduled, rescheduled, or canceled, depending on the needs of the patients. The Dental Receptionist responsibilities include entering patient information onto our data system, answering patients’ questions, and arranging referrals to other dental specialists. You should also be able to prepare billing statements.

• Must have proficiency in dental practice management software (Dentrix) to be considered.
• Dental insurance experience a must to be considered.
• Greeting and welcoming patients to the practice.
• Scheduling, rescheduling, or canceling appointments as needed.
• Assisting patients to fill out information forms.
• Preparing patients’ charts and daily schedules for the dental staff.
• Updating patient records and documenting recent treatments and procedures.
• Scheduling follow-up appointments and providing telephone reminders.
• Communicating with dental insurance providers to determine if patients are required to make co-payments.
• Verifying methods of payment and collecting payments as needed.
• Performing general office duties, such as answering telephones, photocopying, filing and faxing.
• High school diploma or GED acceptable for right candidate
• Proven experience working in a dental office.
• Sound knowledge of dental terminology.
• Working knowledge of general administrative practices.
• Good telephone etiquette.
• Exceptional organizational skills.
• Excellent customer service skills.