Director, Mission Critical Data Center Commissioning

Position Summary:
Henderson Building Solutions is seeking a Director Mission Critical Commissioning to build and lead our growing data center commissioning practice as the business expands. This role oversees a team of mission critical commissioning agents, Level 1 through Level 5 data center commissioning execution, testing standards development, proposal development and pricing, and client development for the mission critical commissioning practice.

The Director has responsibility for the performance of the practice, including building the team, developing backlog, and ensuring projects are delivered on time and within budget. This role develops the electrical and mechanical testing scripts and standards that define how we work, and serves as the technical authority commissioning agents lean on in the field. A core part of this role is establishing Henderson Building Solutions’ mission critical commissioning presence in the market and building the team and infrastructure needed to support growth.

This is a hands-on leadership role requiring deep technical expertise, comfort with business development, a willingness to travel, and strong alignment with the Henderson Building Solutions culture.

Key Responsibilities:

Operations

• Oversees all operational areas of commissioning within the mission critical business unit through direct supervision of commissioning personnel forproject execution and is accountable for meeting company quality standards across individual purview.
• Assists HBS leadership to procure opportunities that align with the mission critical commissioning strategy.
• Leads communication and collaboration across the mission critical commissioning practice to ensure consistency across projects.
• Assesses and coordinates the staffing and resource needs for mission critical commissioning in collaboration with the VP of Commissioning.
• Implements process changes in alignment with company strategies and processes to improve client experience.
• Strategizes the technical needs of the commissioning practice to develop and implement appropriate tools, processes and procedures.

Profitability

• Develops the annual budget for mission critical commissioning in cooperation with the VP of Commissioning, tracks revenue margins and conducts budget reviews to maximize profits.
• Evaluates mission critical commissioning team’s financial performance, adjusts operations accordingly and provides reports and presentations on all aspects of practice performance as requested by HBS leadership.

Employee Engagement & Leadership

• Oversees effective management of employee relations and personnel matters including all employment actions within the mission critical commissioning team.
• Collaborates with organizational, sector, practice and/or office leadership to foster an engaged, dynamic employee culture and lead company-wide events and initiatives.
• Partners with regional commissioning directors to identify opportunities and gaps in employee development efforts and respond with appropriate action.
• Demonstrates an organization-wide mindset, cooperating across HBS & commissioning leadership to collectively meet sector goals.

Client Experience

• Maintains a national-level knowledge and presence across the mission critical commissioning practice and industry to inform project pursuits and execution.
• Builds and maintains client relationships across all geographically strategic locations.
• Mentors project staff on client expectations, service standards and commissioning trends.
• Utilizes all service lines to grow presence within commissioning and better support clients.
• Manages client experience to ensure a profitable market share and aligns client maintenance and development with sector growth strategies.
• Partners with marketing staff to generate proposals and determine a profitable fee structure that aligns with sector strategy.

Growth & Innovation

• Assists HBS and commissioning leadership, as needed, to develop and/or implement plans for the growth and development of the commissioning group.
• Mentors others to share expertise and knowledge of market, clients and projects.
• Monitors and utilizes company and industry trends to ensure the company maintains a competitive position within commissioning.
• Supports implementation of innovation goals for the practice and develops innovative ways to identify, connect and support clients.

Required Qualifications:

• Bachelor’s degree in any engineeringdiscipline required. Years of relevant experience inarelatedleadership/management position will be considered in lieu of requisite education.
• Minimum 10years of relevant experiencerequired,includinga minimum offive(5) years leadership/management experience(e.g., personnel management, project management, program direction, strategic leadership).
• History of building strong teams to improve the client experience and drive business results.
• Proven track record in engaging with clients and maintaining effective relationships over time.
• Demonstrated ability to achieve measurable results based on client satisfaction.
• Demonstrated understanding and participation in professional networks in the AEC industry.
• Must demonstrateproficiency in all core competencies as described and characterized in this job description.

Preferred Qualifications:

• Professional engineering licensepreferred.
• ACG Certified Commissioning Authority (CxA) or comparable commissioning credential highly preferred.
• Experience with a mission critical commissioning firm or in mechanical and electrical commissioning roles preferred.
• Experience developing electrical and mechanical testing scripts preferred.
• Established relationships within the data center owner, operator or general contractor community preferred.
• Business development experience, including developing client relationships and developing and pricing proposals.

Physical & Other Requirements:

• Prolonged periods of sitting or standing at a desk and working on a computer.
• Ability to traverse 8 ft ladders.
• Ability to transport up to 25 lbs with or without assistance.
• Ability to read, write and communicate in English.
• Travel required up to 25% of time.