Commercial Collections Specialist

Commercial Collections Specialist Who: An established and growing organization is seeking a mid-level Commercial Collections Specialist to join its Accounting team in the Galleria area of Atlanta. What: The Commercial Collections Specialist will manage business customer accounts, drive B2B collections through high-volume calls and emails, resolve account discrepancies, reduce delinquency, and improve overall cash flow and DSO. When: This is a full-time opportunity available immediately for a qualified professional with 5+ years of commercial collections experience. Where: This position is located in the Galleria area of Atlanta in a collaborative and team-oriented office setting. Why: This role has been created to support continued company growth and strengthen commercial accounts receivable performance. Office Environment: The company offers a casual, team-focused environment with strong cross-functional collaboration and employee-focused perks. Salary: Compensation is competitive and commensurate with experience, including a comprehensive benefits package and performance-driven growth opportunities. Position Overview: The Commercial Collections Specialist will take ownership of business customer account balances, proactively manage outstanding B2B invoices, collaborate cross-functionally to resolve disputes, supervise a Collections Assistant, and consistently meet defined department metrics in a fast-paced, goal-oriented environment. Key Responsibilities: Make high-volume collection calls and send high-volume emails to commercial customers Manage and reconcile business customer accounts to ensure timely payment Resolve billing discrepancies and payment disputes related to commercial accounts Partner with Sales and leadership to accelerate the commercial collection process when needed Support monthly billing and daily invoice processing Maintain detailed and accurate AR aging reports Participate in weekly and monthly reporting meetings Supervise and support the Collections Assistant Build and maintain strong internal and external business relationships Qualifications: 5+ years of progressive commercial (B2B) collections or accounts receivable experience Strong communication skills with a professional and persistent approach when working with business clients Goal-oriented mindset with strong analytical and investigative abilities High attention to detail and organizational skills Experience working with ERP systems Ability to prioritize effectively in a fast-paced environment Bachelor's degree preferred Salary - Up to 60k plus bonus #J-18808-Ljbffr stafffinancialgroup