Production Associate I

Production Associate

TrueNAS is redefining enterprise storage by delivering proven data resilience, performance, and flexibility without the complexity or constraints of legacy solutions. As the most deployed storage platform in the world, TrueNAS already powers critical data storage infrastructure for businesses, research institutions, and government agencies across 140+ countries and millions of users. Our mission is simple: to become the most trusted name in data storage.

Originally founded in Silicon Valley in 2002 under the name iXsystems, TrueNAS is a profitable, independent company with a culture rooted in trust, curiosity, technical excellence, and continuous improvement. Whether you work remotely or on-site, you'll be part of a team that values collaboration and meaningful impact - where people come before profit, and bold ideas drive the future of data infrastructure.

If you're ready to help shape the future of enterprise storage, we'd love to connect.

Position Overview: We are seeking a detail-oriented Production Associate to join our hardware assembly team, where you will be responsible for the precision building and quality testing of TrueNAS world-class storage products. In this role, you will handle the essential preparation, organization, and assembly of technical components to ensure every system meets our rigorous performance standards and shipment deadlines. If you have a strong technical aptitude, enjoy hands-on mechanical work, and thrive in a fast-paced environment where your manual contributions directly impact global data infrastructure, we want to hear from you.

This is an in-office position in our Campbell, CA office. The shift is M-F 6:00 am - 2:30 pm PT.

Base Pay Range: The base pay range of this position is $20.00 to $23.00 per hour. In addition to base salary, this position is eligible to participate in the Company's bonus program with a target bonus opportunity of 10% of base salary, subject to the achievement of individual and Company performance objectives and the terms of the applicable Company bonus plan. Please note that the provided range reflects the pay spectrum for positions within the same job category as the one to which this position belongs. The final offer will consider various factors, such as location, education, and prior experience, to ensure a comprehensive and fair compensation assessment.

TrueNAS offers a comprehensive package of benefits including health, dental, vision, disability, and life insurance, paid time-off, 401(k), health and flexible spending accounts, stock purchase plan and more.

Expected Posting Timelines: This position will be open for a minimum of 5 days, a maximum of 90 days.

The Day-to-Day: The essential functions and responsibilities for this position include, but are not limited to, the following. Other duties may be assigned as needed.

• Assist in the preparation and sorting of necessary items/parts as needed for work orders.
• Assist in putting together parts or components in accordance with the work orders or instructions as provided.
• Assist in checking items/parts for quality and accuracy in accordance with specific work orders and adhering to established guidelines and procedures.
• Assist in the preparation of assembled products for packaging, applying labels, and other instructions for shipment as provided and in accordance with established processes and procedures.

Education and Experience: We have identified the following programs, experience, and knowledge that have helped others find success in this role at TrueNAS. We understand though that knowledge comes from many forms of learning and experiences. Above all, we consider a person's potential impact in the role and value their unique path to this point in their career.

• Technical skills and familiarity with systems parts for accurate preparation of parts/items needed for work orders
• Organizational skills to ensure items/parts are organized and arranged as necessary in accordance with priorities and work orders
• Time management skills to manage tasks and priorities efficiently to adhere to deadlines as scheduled and to meet the department's goals
• Problem-solving skills to identify issues/errors during the preparation process and to find appropriate solutions
• Communication skills to collaborate and coordinate tasks with team members and to resolve issues/errors
• Reliable transportation

Equal Employment Opportunity: iXsystems DBA TrueNAS, Inc provides equal employment opportunities to all employees and applicants in all company facilities without regard to race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and intellectual disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer-related or HIV/AIDS-related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.