Account Associate - State Farm Agent Team Member

Responsive Recruiter

Benefits: License reimbursement, retirement plan with employer match, bonus based on performance, competitive salary, flexible schedule, health insurance, opportunity for advancement, paid time off, training & development.

About Our Agency

We opened our doors in December 2021 and are proud to be part of a three-generation State Farm family—my dad and grandfather were both California State Farm agents. Carrying on that tradition, I've built an agency that's rooted in service, community, and lasting relationships. Our office culture is supportive, welcoming, and team-focused. We keep our break room stocked with snacks and coffee, celebrate wins together, and enjoy being part of a workplace where people genuinely care about each other's success. Community involvement is at the heart of what we do. We sponsor local events like the San Ramon Run for Education, partner with the San Ramon Chamber of Commerce, and are a regular presence at the San Ramon Farmers Market. We also invest in our team with competitive compensation, bonuses, a stocked breakroom, and a retirement plan to help you plan for the future. If you're looking for a place to grow, give back, and be part of a supportive team, our agency could be the perfect fit!

Role Description

As Account Associate - State Farm Agent Team Member for Alex Mutch - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation: $25.00 - $30.00 per hour

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in San Ramon, CA and help customers with their insurance and financial services needs, including: auto insurance, home insurance, life insurance, retirement planning.