Principal VoC PM, Speed - Customer Insight Leader
Amazon
Amazon is seeking a Principal Product Manager for Voice of the Customer in Speed to stand up a new VoC function supporting one of our fastest-growing delivery initiatives. You will design and execute qualitative and quantitative research with rigor for executive decisions and partner across selection, CX, UX Research, and analytics to shape the roadmap. You will own breakthrough customer insights, define experiments, and drive the backlog of insight-driven recommendations with owners and dates.
#J-18808-Ljbffr$178.1k - $240.9k
...expansion and delivering for customers at some of the fastest speeds across Amazon? Interested in insights and trends that inform how we... ...Speed business. The Principle PM is constantly innovating on behalf... ...be taken as a result of VoC findings.• Partner with product...PrincipalFlexible hours$179.9k - $243.4k
...opportunities for our sellers, and customer. We build intelligence... ...e-commerce.This isn't “PM as ticket-writer.” This... ...that move atoms at the speed of bits.Key job... ..., LLM-powered customer insights synthesisCross-... ...Partner directly with senior leaders across multiple SVP...PrincipalFlexible hours$177k - $239.4k
We are seeking a Principal Technical Program Manager to lead the technical strategy and execution for next-generation Speed customer experiences. You will partner with engineering, science, product, and operations leaders to build scalable platforms that power low-latency...PrincipalFlexible hours$197.9k - $267.8k
...business within Amazon and the leader in providing secure, reliable,... ...of scalable services to meet customer needs. At AWS, the Global Deal... ...portfolio of product management and insights initiatives within the AWS... ...Leader, Private Pricing PM-T, you will create a vision and...PrincipalWorldwideFlexible hours- TikTok is seeking a Senior Customer & Competitive Insights Program Manager in Seattle to drive benchmarking, market research, and cross-functional alignment across product, UX, content, operations, and marketing. The role emphasizes defining milestones, leading user testing...Suggested
$147.9k - $200.1k
Insights Lead, VoC, Private Pricing Programs & Exp Job ID: 10376396 | Amazon Web Services, Inc.... ...strategic plan in partnership with senior leaders Drive key reporting mechanisms... ...Amazonians to deliver the best results for our customers. If you have a disability and need a...Work at officeFlexible hours$130.9k - $277.2k
...govern AI at machine speed, making trust across... ...safer by helping customers confidently harness... ...for the AI age. As a Principal Strategy and Planning Leader within the Engineering... ...strategy, execution, and insight—turning leadership... ...alignment across PM, Dev, UX, and CxE in...PrincipalOngoing contractLocal areaShift work3 days per week- Okta seeks a Success Insights Manager to design and deliver AI-driven, data-rich content for post-sale engagement, including customer QBRs and automated delivery plans. You’ll collaborate across Product, Data, Marketing, and Renewals to translate customer needs into scalable...
- First Citizens Bank is seeking an experienced Manager, Customer Insights for a fully remote role to support customers and business leaders across the organization. The position combines market research, voice of the customer, and strategic insights to drive customer-centric...Remote job
- ...Amazon.com Services LLC seeks a Principal Product Manager for New & Emerging Geographies to launch global cross-border arcs and grow existing ones. You will own the product vision and roadmap with broad cross-organizational influence in a high-visibility role shaping international...Principal
$142.8k - $274.8k
...Security is committed to helping customers protect their people, data,... ...value, faster. We connect insights from customers, partners, product... ...support. We are looking for Principal Product Managers to own how... ...Engineering, field, and support leaders a clear view of status,...PrincipalOngoing contractLocal area3 days per week- Remitly is seeking a Principal Program Manager, Identity & Trust to lead end-to-end verification controls across products and geographies... ...collaborate with engineering, compliance, and operations to translate risk insights into scalable solutions, #J-18808-Ljbffr RemitlyPrincipal
- ...the lives of our customers, and their customers... ...thrive.The Sr. Principal Functional Operations... ...operations leader who partners with... ...organization’s clarity, speed, and alignment.We... ...processes, execution insights, and improvements... ...communications: ensure the PM organization shows...PrincipalFull timeLocal area
- Salesforce is seeking Staff & Principal Product Data Scientists to shape data-driven product decisions across Slack. You will partner with PDE and GTM teams to define product landscapes, derive insights, and influence strategy. You’ll design Slack's agentic data delivery...Principal
$95.6k - $117.1k
...job involves:We are seeking a customer-obsessed Manager, Customer Experience... ...to lead voice of customer (VOC) research and analytics that... ...into structured, actionable insights. The role blends traditional survey... ...and inform decisions with speed and conviction.Required...Full timeWork experience placementLocal areaFlexible hoursShift work- ...Mobile is seeking a Senior Business Strategist for TFB, focusing on identifying growth opportunities for key products and delivering insights to executives. You will work with Product, Finance, Marketing, Technology, and Sales to influence strategic decisions across the...
$179.9k - $243.4k
Come build the future of Amazon Customer Service (CS) with us. Quality... ...deliver mechanisms that turn insights into continuous improvement.... ...-driven action at scale. The Principal Product Manager - Tech, QoS... ...where none exists, and balancing speed with long-term scalability.-...PrincipalFlexible hours$142.8k - $274.8k
...repeatable processes leaders need to allocate resources... ...better business, customer, and security outcomes... ...work spans measurement, insights, operational efficiency... ...decisions. The Principal PM Lead manages full-stack... ...ownership, and how to balance speed, rigor, usability, and...PrincipalOngoing contractLocal area3 days per week- Amazon Canada Delivery Speed and Experience is seeking a Senior Product Manager to shape the delivery experience for Canadian customers. You will own strategy, partner with Operations and Design, and drive end-to-end product delivery in a fast-paced environment. You will...
$179.9k - $243.4k
...Principal Product Manager - Tech, Global Application Experience Job ID: 10501459 | Amazon... ...strategic direction for how millions of customers discover, engage with, and fall in love... ...and behavior, then translate those insights into experiences that surprise and delight...PrincipalFlexible hours$177k - $239.4k
...is to deliver fast, reliable internet to customers and communities around the world, and we’... ...systems and solutions delivered to yield, speed, manufacturability, cost, stability and... ...cadence and deliver artifacts that provide insight into the activities, accomplishments,...PrincipalPermanent employmentContract workFlexible hours$151.2k - $204.6k
...delighting tens of millions of customers with ultra-fast fulfillment... ...thousands of cities. On the Speed team, we're redefining what “... ....• You are customer-obsessed leader demonstrating high-judgment across... ...strategy from customer insight through launch — including PRFAQ...Flexible hours$210.2k - $284.3k
As a Principal Customer Solutions Manager, you'll lead the highest-stakes enterprise cloud engagements... ...teams execute at scale; mentor other leaders and develop them as thought leaders... ...Customer: Provide actionable customer insights and feedback that inform AWS service improvements...PrincipalLocal areaFlexible hours$254k - $349k
...and owners who operate with speed and urgency and execute with... ...let's talk.We are seeking a Principal Product Manager, Okta Identity... ...security functionalities. Our customers depend on these solutions to... ...programs to integrate their insights effectively.Collaborate with...PrincipalLocal areaWorldwideFlexible hours- ...Remitly in Seattle is seeking a Principal Program Manager to own the operating rhythm of the Core Transfer Experience (CTX) organization. You will design and run the systems that align a distributed, multi-site product organization across Seattle, Vancouver, and Kraków...Principal
- ...Amazon.com Services LLC in Seattle, WA seeks a Principal Product Manager for New Product Success to own the ML-powered system turning unmet customer demand into seller launch opportunities. You’ll drive the multi-year vision, define ML requirements, and lead cross-functional...Principal
- ...Amazon Connect is an AI-powered customer experience solution. We seek a Principal Product Manager - Technical, External Services to lead strategy for communication channels in the Connect portfolio. You will own the vision, drive cross-functional alignment, and engage...Principal
- ...Amazon's Devices & Services division seeks a Principal Product Manager-Tech to own the Experimentation & Economic Value Platform end-to-end from architecture to production. You will define the conceptual architecture for interconnected services, coordinate with engineering...Principal
$181.1k - $245k
...team that values customer obsession, bias for... ...ROLEModel a "builder PM" culture where... ....We are seeking a Principal Product Manager -... ...translate persona insights into a portfolio of... ...impactful product leaders are hands-on builders... ...GenAI era, the speed of innovation means...PrincipalImmediate startFlexible hours- ...Amazon's Fulfillment Technologies team is seeking a Principal Product Manager to shape the vision and strategy for outbound flow products, optimizing delivery accuracy, speed, and cost across global FC operations. You will lead cross-functional efforts across engineering...Principal
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