Senior Manager, Sales Operations

Job Summary Responsible for establishing effective reporting procedures, providing insight with sales forecast reports and working closely with the Product Sales team to coordinate the process and flow of information for account planning. Develops financial and operational objectives. Ensures operational plans are aligned with business objectives. Contributes to functional strategy development. Has a greater degree of impact on business results and typically manages one or more groups of professional employees. Core Responsibilities Provide hands‑on sales operations leadership by spending meaningful time in the field to understand frontline needs, strengthen partner relationships, and translate insights into scalable processes that elevate performance across channels. Provide strategic leadership to the Product Sales Support & Analysis team, driving lead generation, Salesforce data integrity, sales reporting, and high‑quality presentations and proposals that enable field sales, retail teams, and branded partners. Partner cross‑functionally with Accounting, Finance, Sales, Operations, IT, and Legal to ensure accurate tracking, analysis, and reporting that supports decision‑making and operational alignment. Maintain deep technical and sales expertise to meet evolving reporting needs, oversee production of sales packets and ad‑hoc support, and deliver timely insights through daily activity and trend reporting. Manages report generation, sales packet compilation and ad‑hoc administrative support of client prospecting, renewals and development. Generates daily activity reports and reporting trends. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game‑changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Support a culture of inclusion in how you work and lead. Do what’s right for each other, our customers, investors and our communities. Disclaimer This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Skills Business Results Cross‑Functional Collaboration Customer Experience (CX) Managing Sales Teams Sales Support Benefits We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always‑on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details. Education Bachelor’s Degree. While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 7‑10 Years Comcast is an equal‑opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. #J-18808-Ljbffr Xfinity