Event Sales Coordinator - Chicago at DineAmic Hospitality

The Event Sales Coordinator provides administrative and operational support to their divisions of the Event Sales team. This role supports the client experience by replying to leads, greeting guests on site at their events, and following up with guests after events to send thank you notes and surveys.


Additionally, the Event Sales Coordinator performs administrative tasks such as updating contracts, closing out checks, printing menus and other collateral, and printing key event details for the operations team. Event Sales Coordinators report to the Directors of the Event Sales division to which they are assigned. The role will require the following duties with additional responsibilities as needed within the scope of the role. This is a full-time, exempt, salaried role with commission.

General Functions + Responsibilities

Client Relationship Management & Business Development

• Assist with answering incoming event inquiries via phone, email, or CRM system; Provide basic support to guest inquiries under supervision
• Develop the ability to identify high-touch clients by understanding their unique needs, expectations, and service requirements; Provide on-site support as needed.
• Assist sales manager and associate director in prospecting new clients and vendors to connect with. Occasionally helping with collateral drops to clients/vendors and greeting guests onsite

Event Coordination & Execution

• Provide basic coordination of event information to operation and kitchen teams including occasionally updating paperwork onsite
• Assist sales team members with daily event tasks as needed
• Learn and stay informed about upcoming marketing and sales initiatives to support coordinated execution

Sales Reporting

• Ensure all information including sales, lead data, etc. is recorded accurately in the CRM and monthly reports

Minimum Qualifications

• Bachelor's degree in hospitality or related field and/or equivalent experience
• At least 1 year in/adjacent to event sales
• Knowledge of the Chicago area, including major business presences
• High-volume hospitality (hotel or restaurant) experience preferred
• Experience with Tripleseat, OpenTable, and Toast POS preferred

Physical Demands + Work Environment:

• On-site presence at DineAmic restaurants and the corporate office
• Flexibility with scheduling, including evening and weekend hours
• Ability to lift and carry up to 50 pounds

Core Competencies

• Accountability
• Adaptability
• Communication Skills
• Emotional Intelligence
• Integrity
• Personal Development
• Professionalism
• Self-Management
• Teamwork and Collaboration
• Technical Proficiency with computers and POS systems

Benefits + Perks

• BCBS Medical
• BCBS Dental
• EyeMed Vision
• Company-paid Short-term Disability Insurance
• Company-paid Life and AD&D Insurance
• Company-paid Employee Assistance Program
• Paid Time Off
• Paid Sick Leave
• Commuter Benefits
• 401K + Match
• Monthly Food & Beverage Allowance and Discount

DineAmic Hospitality is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.