Field Service Technician (Appliance Repair ) - Future Opportunities - Nationwide

Field Service Technician (Appliance Repair) - Future Opportunities - Nationwide USA Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. Please Note: This posting is part of our talent pipeline for future Field Service Technician openings across the United States. While we are not hiring for this specific role at every location today, we are actively gathering applications to build a pool of qualified candidates for upcoming opportunities. If you're interested in joining our team, we encourage you to apply—our recruiters will reach out as positions become available in your area. The Opportunity: We are currently seeking the newest innovator to join our dynamic Customer Service team as Field Service Technicians (DMST). Responsibilities: Travel offsite to customers' locations to perform maintenance and repair of LG's equipment to ensure top product performance. Proper use of all safety equipment (PPE), vehicle and diagnostic tools provided by LG. Conduct technical diagnosis and perform specialized repairs on a variety of electronics and home appliances. Diagnose problems, assess the extent of the problem, document findings, and make decisions to repair the product and/or replace parts. Immediately and accurately process paperwork and perform data entry upon completion of each job. Pre‑screen next day service calls by obtaining necessary information to help diagnose problem prior to arriving at customer's home. Meet or exceed company metrics (customer satisfaction, fix right first time, revisits, parts management, OT %). Qualifications: Minimum 1 year experience in a technical role (Field Service preferred). Experience repairing major appliances (Refrigeration/sealed systems, cooking, cleaning products). Experience using tools, and diagnostic test equipment. Ability to properly troubleshoot, diagnose, repair and document product/system issues. Valid Driver’s license in good standing. Ability to obtain appropriate EPA Certification. Meet physical requirements generally associated with field service repair such as continuous bending and lifting up to 50 pounds. Compensation: $52,000 - $65,000 USD Benefits Offered Full‑Time Employees: No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits. Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options. Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time. Performance based Short‑Term Incentives (varies by role). Access to confidential mental health resources and personal fitness goal incentives. Family‑oriented benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities. Group Rate Life and Disability Insurance. Benefits Offered Temporary/Contractors: Eligible for the relevant benefit programs offered through our partner agencies. Equal Employment Opportunity: All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied. #J-18808-Ljbffr LG Electronics