Maintenance Director

Hunt Military Communities (HMC), the nation’s leading military housing owner, developer, and operator, offers unsurpassed quality and service to approximately 175,000 residents in more than 60,000 homes across the United States on Army, Marine Corps, Navy, Air Force, and Space Force installations. Hunt does this through its company pillars: excellence, customer commitment, accountability, integrity, and continuous improvement. With a 50-year legacy and a partnership with the Department of War, HMC is honored to serve as a trusted steward of military housing communities and is dedicated to supporting the families who call them home.

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A Brief Overview
The Maintenance Director is responsible for maintaining the physical condition of Norfolk, Virginia, properties, ensuring they remain safe, attractive, and comfortable. Accountable for achieving financial operation and maintenance metrics. Responsibilities include, but are not limited to, establishing preventive maintenance programs, safety and compliance, performing property and equipment inspections, maintaining the project inventory, supervising personnel, assigning maintenance tasks, preparing work schedules, and ensuring compliance with all maintenance-related policies. The typical scope of responsibility is 950+ units.

What you will do

• Performs all tasks typically associated with managing staff, such as recruiting, hiring, training, coaching, evaluating, and disciplining up to and including termination of direct reports.
• Assumes responsibility for the financial performance and operations within the approved budget of the property. The focus is on maximizing cash flow after debt service. Operates within purchasing guidelines.
• Schedules, trains, supervises, and evaluates all subordinate maintenance personnel. This includes ensuring the maintenance team is fully compliant with all required training.
• Ensures property goals for response and completion times are met.
• Prioritizes work orders and follows up on assignments to ensure timely completion.
• Oversees, prepares, and approves Purchase Orders in accordance with approved budget and company guidelines to achieve property service standards.
• Establishes emergency on-call procedures.
• Provides oversight of all company-owned equipment and small tools. Coordinates or performs the equipment maintenance inspection process and records.
• Supervises the make-ready of vacated units.
• Executes regular documented inspections of the property.
• Manages a variety of systems to ensure the handling of resident service requests.
• Establishes preventive maintenance procedures. Maintains accurate records regarding preventive maintenance requests and expenditures.
• Manages vendor relationships, including ensuring contract compliance and oversight.
• Provides continuous vendor/contractor communication regarding work scheduling, billing, vendor relations, and insurance certifications. Approves and submits all invoices to the corporate office for payment.
• Assists the Community Director in performing annual/semi-annual site compliance inspections.
• Assists in all aspects of the property’s maintenance, including grounds, custodial, preventive, corrective, deferred, and emergency.
• Contributes to resident retention programs.
• Ensures unsafe conditions are corrected promptly.
• Ensures compliance with company policies and procedures.
• Learns and ensures compliance with all company, local, state, and federal safety rules.
• Conducts regularly scheduled safety meetings in accordance with all applicable guidelines. This includes monthly and quarterly reporting.
• Provides technical guidance and inspects work to verify compliance with requirements.
• Practices proper safety techniques in accordance with Company, property, and departmental policies, procedures, and standards.
• This position requires driving for the Company using either 1) a Company vehicle, at any frequency from Rarely to Constantly; or, 2) a Personal or Rental vehicle to conduct Company business more than 50% of the time to perform work duties.

Education Qualifications

• In the absence of a degree, directly related job experience in the maintenance of multi-unit residential houses, apartment complexes, or other public use structures, where proven knowledge may offset the degree requirement. required.
• Bachelor's Degree in Business Administration, Engineering, Construction Management, or other related disciplines preferred.

Experience Qualifications

• 4-6 years experience in building maintenance required.
• Previous experience managing others preferred.

Knowledge, Skills, and Abilities

• Knowledge of the following trades/skills: electrical, HVAC, plumbing, carpentry, and general building maintenance.
• Must be able to perform work outside in all weather conditions and perform physical work, as well as to lift weights of up to 50 pounds regularly and above 50 pounds occasionally.
• Willing and able to work occasional on-call shifts.
• Requires a self-motivated, team player who pays close attention to detail and who can prioritize in a fast-moving environment.
• Must demonstrate strong organizational skills, ability to multitask, and prioritize effectively.
• Must combine effective leadership and strong technical knowledge with a positive and service-oriented attitude.
• Must motivate, delegate, and provide constructive feedback as appropriate to a team.
• Must demonstrate excellent communication and interpersonal skills, particularly the ability to interact effectively with a wide range of different people in a variety of situations.

Licenses and Certifications

• DL NUMBER - Driver's License, Valid and in State required.
• EPA 608 Certification required.
• OSHA-10 Training required.

Compensation
We are committed to offering competitive and equitable compensation. The hiring rate for this position is generally $105,000.00, exclusive of fringe benefits or potential bonuses. This position is also eligible for a performance bonus. Final salaries will be determined based on factors such as geographic location, skills, education, licenses, certifications, and/or experience. In addition to these factors – we believe in the importance of pay equity. Please keep in mind that the range mentioned above is the general Hiring Range for the role. Hiring at the top of the range is reserved for exceptionally qualified candidates. We consider internal and external factors as a part of every final offer. We also offer a generous total compensation and benefits package.

Benefits
A competitive salary is only one part of your total rewards. We also offer a comprehensive benefits package, including paid time off, medical, dental, life and disability insurance, HSA/FSA accounts, retirement, rewards programs, and so much more!

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EEO/ADA
The Company and its affiliates provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

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Equal Opportunity Employer


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For further information, please review the Know Your Rights notice from the Department of Labor.