Economic Support Specialist.

Are you passionate about helping people navigate challenging situations and connect with vital community resources? Join a dedicated team making a meaningful difference in the lives of individuals and families throughout Manitowoc County. The Human Services Department is seeking a compassionate, detail-oriented, and customer-focused Economic Support Specialist to help residents access important benefits and services. In this rewarding role, you’ll guide clients through available programs and provide support that helps strengthen our community. What You’ll Do Meet with clients to gather financial and personal information needed to determine eligibility for public assistance programs. Review and verify documentation to ensure accurate and timely benefit decisions. Provide ongoing case management and conduct eligibility reviews to support continued access to services. Educate clients about available programs, services, and community resources. Connect individuals and families with additional support agencies and resources that can improve their well‑being. Maintain accurate records, calculate overpayments when necessary, and assist with case documentation and hearings. Why Join Our Team? Make a direct impact in your community every day Enjoy a stable career with opportunities to grow your knowledge and skills Work alongside supportive professionals dedicated to public service Gain experience in case management, public assistance programs, and community outreach Requirements A high school diploma and whatever combination of additional education and work experience provides the necessary knowledge, skills, and abilities to perform the essential functions of the position. Benefits Insurance: Health, Dental, Life, Disability, Vision, Critical Illness, Accident, Hospital Indemnity Additional Benefit: Discounted subscription to Savi student loan forgiveness program Paid Leave: Holiday, Vacation, Sick Leave, Short Term Disability Income Continuation Retirement: Participation in the Wisconsin Retirement System, deferred compensation NOTE: Per - Wis. Stat. § 19.36(7) Records that would reveal the identities of job applicants must be kept confidential if the applicants so request in writing. However, the identities of final candidates to local public office may not be withheld. A final candidate is an individual who is one of the five most qualified applicants, or a member of the final pool if that is larger than five. If there are fewer than five candidates, each one is a final candidate. Please contact the Personnel Department at View phone number on click.appcast.io if you have questions regarding this information or you would like to keep your information confidential. #J-18808-Ljbffr