Supervisory Medical Support Assistant

Job Title

Supervisory Medical Support Assistant

Duties

Supervisory MSAs at this level plan and direct programs at medical centers and/or satellite outpatient clinics and have full supervisory responsibility for supervising at least one subordinate team leader or supervisor. Assignments at this level include, but are not limited to:

• Assigning and evaluating work of subordinate staff.
• Resolving complex problems to ensure patient services are met.
• Evaluating new products, equipment, and systems in order to make recommendations for improved operations.
• Identifying educational or training needs of subordinate staff.
• Evaluating employee performance and taking disciplinary action when necessary.
• Extracting and analyzing data in order to provide reports in support of performance measures to senior management.
• Routinely communicating with physicians, case managers, and other allied health professional staff using sound interpersonal skills.

Work Schedule : Monday - Friday, 7:30am - 4:00pm. Alternative tours may sometimes be required for supervision of other shifts.

Telework: Ad-hoc telework may be available with supervisory approval.

Virtual: This is not a virtual position.

Functional Statement #: 70223F

Relocation/Recruitment Incentives: Not Authorized

Permanent Change of Station (PCS): Not Authorized