Call Center Rep? Earn Up to $23/hr (Tips) On Camera - No Headset, No Queue - Southfield

Company DescriptionNo more queues. No more tickets. No more "your call is very important to us."Your communication skills and ability to stay calm and professional under pressure are exactly what Evolution is looking for. We just pay more, the environment is completely different, and you actually earn tips.Evolution is hiring On-Camera Game Hosts at our Southfield, MI studio. You'll host live casino games - Blackjack, Roulette, Baccarat while players join online from around the world.If you've been sitting in a call center, your people skills are exactly what we need. Just without the headset.No casino experience needed. We'll train you.See the role: CSR to Game Host: Job DescriptionIf you have been grinding in a call center, working support tickets, or sitting at a service desk - your skills are exactly what we need. We just pay more and the vibe is completely different.$17-$23/hr with tips (base rate + guaranteed tip rate, and customer tips are unlimited!!)No prior casino or gaming experience required. Our Evolution Academy trains you from the ground up while paying you from day one.What You Will DoHost live casino games on camera - Blackjack, Roulette, and BaccaratEngage online players in friendly, professional conversation every shiftDeal cards, spin the wheel, and keep the game running smoothlyFollow trained game procedures with accuracy and consistent energyWhy Customer Service Workers Thrive HereUse your people skills in a role that is actually funEarn tips on top of your hourly rate - something no call center ever offeredConsistent schedule, same days and shift every weekNo phone queues, no tickets, no escalationsClean modern studio - no headsets, no hold music, no stressWhat We Offer$17-$23/hr (base rate + guaranteed tip rate, unlimited customer tips!!)Paid training through Evolution AcademyPaid breaks and PTOMedical, Dental, and Vision insurance401(k) with annual matchPerformance bonusesCareer growth into trainer, senior dealer, and supervisor rolesNationwide employee discount programFree parking and modern studio with break room and refreshmentsShift OptionsDay, evening, and overnight shifts available40-hour (5-day) and 32-hour (4-day) consistent weekly schedulesWeekend availability requiredWho We Are Looking ForCurrent or former customer service rep, call center agent, or support specialistStrong communicator comfortable on cameraProfessional, reliable, and consistentAvailable for full-time hours including evenings, weekends, and holidaysNo casino experience needed#EVOMIHQualificationsMust be 21 years of age or olderHigh School Diploma or equivalentMust be able to obtain a MI Gaming LicenseMust complete pre-employment background checkMust wear assigned uniform and maintain professional appearance standards1 to 2 years of customer service or hospitality experience preferredPhysical RequirementsProlonged sitting at counter height chairs and tablesRepeated use of both hands and armsAbility to see and read a chat screen from 4 or more feet awayAbility to communicate verbally to playersAbility to lift up to 10 lbsAbility to present on camera under professional studio lightingGame Show Hosts: ability to wear 2 inch or higher heels while standing for 1.5 hours at a timeAdditional InformationEvolution is a global leader in live online casino entertainment, operating professional studios across North America and around the world. Our studios broadcast 24/7 from Atlantic City NJ, Philadelphia PA, Grand Rapids MI, Southfield MI, Fairfield CT, and Vancouver Canada.At Evolution, everyone is a winner. We embrace diversity and hire personalities across any background, ethnicity, gender expression, and religion.All your information will be kept confidential according to EEO guidelines. Compensation: USD 17 - USD 23 - hourly