Retail Food Service Manager

Retail Food Service Manager

Aramark Healthcare+ is seeking candidates for a Retail Food Service Manager position, to oversee retail dining operations at HUP/Clifton Center, located in Philadelphia, PA. This is a management position, responsible for developing and executing dining solutions to meet customer needs and tastes. Oversees and manages dining operations where customers order prepared food from a menu.

Job Responsibilities

• Manage Front of House (Cafeteria, Food Court, Quick Service) dining operations
• Develop and implement retail services plan to improve service, quality and profitability of service areas.
• Maintain effective working relationships with other departments to provide a unified retail experience for customers.
• Manages marketing, merchandising and cash handling procedures.
• Ensures that requirements for appropriate sanitation and safety levels in respective areas are met
• Maintains effective client and customer rapport for mutually beneficial business relationships
• Drives customer service and tracks and responds to survey results.
• Directly supervises two or more employees with responsibility for hiring, discipline, performance reviews and initiating pay increases
• Assists in location forecast and accounting; tracks sales trends and drives sales.
• Implements specials and LTOs and coordinates pop up restaurants, Fooda, etc.
• Manages catering including utilizing catertrax, coordinating with client, menu planning, staffing and set up.

Qualifications

• Bachelor's degree or equivalent experience
• Food Service Supervisory or Management experience required
• Retail Food Service experience required
• Experience with marketing, merchandising and cash handling preferred
• Strong customer service and computer skills required
• SERV Safe certification or willing to get certified

About Aramark

Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.