Specialist Retail Change Leadership

At Food Lion, Associates are the most important assets to our organization. We want associates to have meaningful careers full of variety and challenges. Each associate contributes to the overall success of Food Lion, and in return, we strive to provide all associates with a fulfilling work experience and reward performance and commitment. We are committed to the professional development of our associates through on-the-job learning opportunities and training. Primary Purpose The Retail Change Leadership Change Specialist supports the Manager of Retail Training and Change Leadership to develop and deliver organizational change efforts. This person supports the intake process to develop content for large scale change management efforts and events, which includes logistics, ownership of the table coach program and the support of work stream lead content preparation. In addition, this person provides support for banner initiative immersions. Duties And Responsibilities Champions innovative change management approaches that energize engagement and ensure successful adoption. Builds and maintains strong relationships with business leaders, positioning the team as trusted experts in change leadership. Partners to design and deliver content and learning approaches that fully immerse Retail Leadership in change initiatives, ensuring strong adoption of strategic priorities across both in-person and hybrid (virtual/live) environments. Supports the development and execution of change management strategies to effectively implement and sustain the "Easy, Fresh and Affordable-You Can Count on Food Lion Every Day and Count on me" across the Food Lion banner. Collaborates with Retail Leadership and Retail Field Support teams to plan and execute large-scale immersion experiences (i.e., "Our Next Conversation") annually across the Food Lion banner. Accountable for logistics and materials related to large scale organizational change management effort. Leads and manages the Table Coach program, strengthening adult learning experiences and reinforcing key messages during change management sessions. Drives organizational growth and learning for retail banner initiatives, collaborating with leaders to align change management with strategic business priorities (e.g., Food Lion To Go, Customer Service Experience). Supports continuous improvement of change management strategies, tools, and sustainability approaches across the Food Lion banner. Leads and sustains key Count on me (COM) programs, including development and maintenance of materials. For example, R.O.A.R. Retail Operations Associate Recognition Program (Associate Recognition) It's On Me Recovery Tool Count on me website/blog Count on me Awards Basic Qualifications Proven facilitation skills and general knowledge of and experience with Adult Learning Theory. MS Word, Excel, PowerPoint and Power BI. Proficiency with virtual platforms (Microsoft Teams, Zoom) and troubleshooting basic technical issues. Preferred Qualifications Strong facilitation & experience Delivery skills. Strong written, verbal, and interpersonal communication skills. Proven ability to manage multiple priorities with strong organizational and time management skills.

EDUCATION

Bachelor's degree or equivalent experience.

COMPETENCIES

Cross-Organizational Collaboration and Teamwork skills. Program Management & Execution.

TRAVEL

This role requires frequent travel (approximately 60%) to support Retail initiatives across the banner and a valid driver's license. Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law. If you have a disability and require assistance in the application process, please contact our Recruiting Department at View email address on click.appcast.io #J-18808-Ljbffr Food Lion