Patient Access Coordinator II, Mesaba Clinic, Full Time

Patient Access Coordinator II

Fairview Range is looking for a Patient Access Coordinator II to join our care team at the Fairview Mesaba Clinic in Hibbing, MN!

The Patient Access Coordinator II (PAC II) performs clerical tasks such as answering phones and processing paperwork. The PAC II often acts as a liaison between patients, nurses, providers, and different departments within the clinic or hospital or other care facilities. Other tasks can include but are not limited to scheduling procedures, internal and external referrals, and ordering medical and office supplies. PAC II's are part of a broader medical team and are expected to keep pace with the potentially hurried and stressful environments in which they work. Under the direction of an RN or LPN, the PAC II can process physician's orders, assist with unit maintenance, and other duties as assigned.

Schedule: This position will work 72 to 80 hours per two weeks. The shift length will be 8-hours on the day/evening shift. Weekends: As needed. This position will be primarily based in Hibbing but may provide coverage in Nashwauk and Mountain Iron as needed.

About this facility

We provide high quality health care for the entire family from newborn to geriatric, with the full range of primary and specialty care services. With clinics located in Hibbing, Mountain Iron, and Nashwauk, we provide convenient and easy access to our care services. Through our relationship with M Health Fairview, your local primary care provider can extend direct access to the physician specialists and advanced services offered by University of Minnesota Physicians to you and your family.

• 60+ service lines
• Primary care includes over 20 providers and more than 50 support staff that see patients in Hibbing, Mt. Iron, and Nashwauk.
• Specialty care includes over 35 providers and more than 40 support staff that see patients in Hibbing and Mt. Iron.
• Specialty departments include surgical services, orthopedics, OB/GYN, ENT, allergy, wound care, podiatry, and more.
• Care team includes Physicians, Advanced Practice Providers, RN Care Coordinators, RNs, LPNs, MAs, Patient Access Coordinators
• Hospital-based clinic system

About Fairview Range

Fairview Range is an affiliate of M Health Fairview, a partnership of Fairview Health Services, the University of Minnesota, and M Physicians. Together, we offer access to breakthrough medical research and specialty expertise as part of a continuum of care that reaches all ages and health needs. The most comprehensive health care network in northeastern Minnesota, Fairview Range includes Fairview Range Medical Center, Fairview Mesaba Clinics (with locations in Hibbing, Nashwauk, and Mountain Iron), and Fairview Range Home Care and Hospice.

Patient Access Coordinator II Job Responsibilities

• Assisting care team in processing various forms and refill requests daily.
• Obtaining prior authorization and verification of coverage for insurance if necessary.
• Collecting and verifies all patient data from patients and enter into the EMR accurately at the time of scheduling.
• Coordinating and schedule outreach and ancillary appointments for the providers.
• Greeting patients in a prompt and pleasant manner and directs them to the appropriate locations.
• Fixing errors in assigned EMR work queues daily as they pertain to revenue cycle and referral orders.
• Maintaining a safe and clean patient environment.

Required Qualifications

• High School Diploma or equivalent.
• 3 months Patient Access Coordinator I or similar experience

Preferred Qualifications

• Knowledge of medical terminology
• Experience in Registration and Scheduling
• Experience with insurance verification
• Understanding of various health insurance plans
• Certified Revenue Cycle Specialist

Benefit Overview

Fairview Range offers a generous benefits package, including but not limited to medical, dental, vision, PTO and Sick and Safe Time, tuition reimbursement, retirement and more! Please follow this link for additional information:

Compensation Disclaimer

The posted compensation range corresponds to the minimum and maximum pay rates outlined in your union agreement for the respective job classifications at the time of job posting. An individual's pay rate within this range may be influenced by various factors, including FTE, skills, knowledge, educational background, and qualifying experience as specified in the contract. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.

EEO Statement

EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status