Accounts Receivable Specialist

Accounts Receivable Specialist Responsibilities Serve as a point of contact for customers regarding account balances, invoices, and payment inquiries Communicate with customers to provide outstanding customer service and resolve billing or payment‑related issues Monitor customer accounts to identify overdue payments and follow up to facilitate timely payments Initiate collection efforts, including sending reminder notices, making collection calls, and coordinating with internal teams to resolve payment discrepancies Maintain accurate records of collection activities and update customer accounts accordingly Collaborate with the sales and customer onboarding teams to set up new customer accounts accurately and efficiently Verify customer information and update details as required Ensure documentation and contracts are completed and filed appropriately Perform monthly reconciliation of customer accounts to ensure accuracy and completeness Identify and resolve discrepancies or outstanding issues related to account balances or payment records Prepare and distribute account statements and reports to customers as required Technical Expertise Experience engaging with customers directly, providing excellent customer service Self‑advancing attention to detail and analytical mindset Strong Excel skills, including advanced formulas Unquestionable integrity and ethics Experience working day‑to‑day in an ERP; NetSuite experience is a plus Excellent verbal and written communication skills Self‑starter who is motivated and energetic Strong collaborative and teamwork skills Must be able to work with minimum supervision Excellent time‑management and organization skills Minimum Qualifications Bachelor’s degree in accounting, finance, or related field, or equivalent professional experience Minimum 3 years of accounting or accounts receivable experience in a fast‑paced business environment Strong Excel proficiency, advanced formulas, and account reconciliation capabilities Excellent written and verbal communication skills with documented customer service experience Preferred Qualifications Experience managing collections efforts, including payment follow‑ups and resolving billing discrepancies Experience working within ERP systems, preferably NetSuite Proven ability to manage customer account reconciliations and maintain accurate financial records with strong attention to detail Experience collaborating cross‑functionally with sales, onboarding, or customer success/account management teams Benefits Values and mission‑based ethos that drives product development Hybrid or remote work arrangements Competitive compensation and robust benefits, including 401(k) plan with match Flexible PTO Equal Employment Opportunity Statement We are an equal‑opportunity employer and value diversity. Boostlingo does not discriminate on basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #J-18808-Ljbffr