Program Coordinator

Program Coordinator

Are you interested in helping students achieve their goal of a college education? Do you enjoy supporting students as well as academic partners and stakeholders, traveling, and meeting and interacting with new people? Are you looking for a rewarding and challenging opportunity in higher education that provides a comprehensive benefits package with employee tuition assistance? The Office of Admissions is searching for an individual with experience in application, admission, and enrollment processes as well as providing a high level of support and advising to prospective and admitted students, preferably in a higher education environment, to fill our Program Coordinator position. Apply now to join our team!

The Program Coordinator will provide critical operational and strategic support to international student recruitment and centralized graduate enrollment services for the UT Dallas Office of Admissions, working collaboratively across the Enrollment Management Unit, graduate academic units, and international partners to advance institutional student recruitment and enrollment goals. This position will help design and execute international recruitment travel and virtual outreach plans, support centralized graduate application review and communication workflows, and serve as a key liaison between prospective students, academic departments, and admissions and enrollment leadership, ensuring a coordinated, data-informed, and student-centered approach to recruitment and enrollment across international and graduate populations. Will manage recruitment logistics, assist with application processing and communications, and contribute to the continuous improvement of operations through reporting and process coordination.

Minimum Education and Experience - Bachelor's degree in a related field, with 3-5 years of experience directly related to the duties and responsibilities specified; or an equivalent combination of education and experience.

Preferred Education and Experience - Experience or, at a minimum, working knowledge of higher education admission and enrollment processes, including undergraduate and graduate program application review and international student recruitment practices. Familiarity with Salesforce or another CRM platform and PeopleSoft Campus Solutions or another student information system.

Other Qualifications - To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.

Essential Duties and Responsibilities - Support cross-departmental coordination with graduate academic programs regarding application requirements, review timelines, and admission decision communications. Support the planning, logistics, and execution of international recruitment activities, including travel itineraries, school visits, information sessions/presentations, and recruitment fairs. Serve as a primary point of contact for prospective and admitted international students, responding to inquiries via email, phone, CRM messaging, and virtual platforms. Assist with the preparation of recruitment materials, presentations, and reports for use by the Director, admission and enrollment leadership, and campus-wide stakeholders. Track and report key recruitment and enrollment metrics, identifying trends and flagging opportunities for increased recruitment and yield. Contribute to the development and maintenance of relationships with campus stakeholders, international education partners, alumni ambassadors, and school counselors. Assist graduate units with application, admission, and enrollment operations, including application tracking, document processing, and communication flow between prospective students, program contacts, and the Office of Admissions. Represent UT Dallas at domestic and international recruitment events, information sessions, and partner meetings as assigned. This position REQUIRES travel, including extended domestic and international overnight and weekend travel. Participate in training student workers and staff to support international recruitment efforts and enrollment functions at both the undergraduate and graduate level.

Physical Demands and Working Conditions - Ability to sit or stand at will frequently throughout the workday Ability to perform frequent to constant repetitive keyboarding activities to complete work tasks

The successful candidate will possess the following Knowledge, Skills, and Abilities: Strong written and verbal communication skills and interpersonal skills, with the ability to engage effectively with varied audiences and campus stakeholders at all levels. Ability to cultivate and maintain relationships, particularly with prospective students, families and partners. Demonstrated cultural competency and cross-cultural communication skills to work with international students, families, and partners across varied educational systems. Excellent organizational and project management skills, with the ability to manage multiple priorities and deadlines while maintaining attention to detail and accuracy to complete assigned tasks and projects. Strong data analysis and interpretation skills with the ability to translate findings into actionable and data-informed recommendations and decisions related to recruitment outreach strategy. Ability to maintain professional demeanor and provide a high quality of service during peak work periods. Ability to identify problems and areas for process improvements proactively and take responsibility for outcomes. Ability to adapt to shifting recruitment landscapes and priorities and adjust approach appropriately. Ability to work independently as well as within a team-based environment and to collaborate across various internal and external partners and constituents. Discretion with sound judgment in handling confidential information in compliance with FERPA. Remote Work Notice This position is not eligible for fully remote work. Following successful completion of an initial training period, a hybrid work schedule may be available, subject to business needs and departmental approval. Employee must be located within the Dallas/Fort Worth Metroplex area and have the ability to be on campus for work activities as scheduled and/or with 24-hour notice. Completion and approval of a UT Dallas Remote Work Agreement will be required, and use of personal computer, internet, and other standard equipment may be required. Remote work arrangements are subject to regular review and re-approval and may be cancelled.

About UT Dallas The University of Texas at Dallas is a top public research university committed to admitting, enrolling, and graduating well-rounded members of the global community whose education has prepared them for rewarding lives and productive careers in a constantly changing world. A variety of people, ideas, backgrounds, and perspectives is crucial to achieving our vision and mission. UT Dallas fosters an educational, working, and living environment where all members of our community are welcomed, treated fairly, and supported in their pursuit of excellence.

What We Offer UT Dallas aims to attract and retain talented staff and faculty to support the University's students and mission. We are an equal opportunity employer and offer a comprehensive benefits package, including: Medical with prescription drug coverage (100% paid for full-time employees), dental, and vision insurance plans Life, AD&D, and disability insurance plans Flexible Spending Accounts Paid time off and holidays Retirement plans Employee tuition assistance Professional development and training opportunities Employee wellness and employee assistance programs Employee resource groups and much more! Visit for more information.

Special Instructions Summary Important Message - 1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public. 2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator. For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.