Assistant Manager

Job Description

Job Description

About the Role:

SH Management is seeking a reliable and detail-oriented Assistant Property Manager to help oversee the daily operations of our multi-unit residential communities. This role supports the Property Manager with leasing, compliance, resident relations, and site operations to ensure the property runs efficiently and meets ownership goals.

What You’ll Do:

• Assist with day-to-day property operations, leasing, and resident services

• Process all compliance with HUD and LIHTC requirements

• Help prepare for property inspections and audits

• Maintain accurate resident files and computer records

• Conduct site inspections and report maintenance issues

• Coordinate unit turnover and show vacant apartments to prospective tenants

• Process rent collections and handle delinquent accounts

• Respond to emergencies and assist with incident documentation

• Supervise vendors and site staff when needed

• Perform other tasks assigned by the Property Manager or Regional Manager

What We’re Looking For:

• High school diploma (required); industry training or certifications (COS, Tax Credit) a plus

• 2–3 years of experience in residential property management

• Working knowledge of affordable housing programs (HUD, LIHTC, Section 8)

• Familiarity with Fair Housing laws and property compliance

• Strong computer skills (Microsoft Office; RealPage experience preferred)

• Professional appearance and excellent communication skills

• Organized, dependable, and customer-service oriented

Key Skills:

• Teamwork & time management

• Problem-solving & decision-making

• Attention to detail & organization

• Active listening & clear communication