Field Support Representative
NexTech Solutions
The Opportunity Highly skilled IT specialist responsible for maintaining, troubleshooting, and supporting TACLAN hardware and software in Special Operations environments. Key Responsibilities (Principal Duties and Accountabilities *Essential Functions) Duties include system operations, maintenance, training, warranty facilitation, and tactical systems engineering expertise for USSOCOM TACLAN systems.Manage all aspects of tactical mission support, apply systems engineering principles, and ensure hardware and software meet operational requirements.Manage user interfaces, administering servers, implementing access controls, supporting imaging and configuration, and ensuring interoperability between systems and programs.Coordinate with tiered support teams, maintain spare parts, and are required to align their work hours with the needs of the supported sites.Provide comprehensive training to SOF units, including formal and informal instruction, development of training materials, and travel to satellite locations for training delivery.Support enhancements and upgrades, monitoring operational tests, evaluating results, implementing software applications, and ensuring system compatibility and functionality.
Vacancy posted 21 hours ago
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