Entry - Level Customer Experience Representative

Job Description

Job Description

Location: Midtown Manhattan, NY (On-Site)
Schedule: Monday–Friday | 10:00 AM–6:00 PM
Employment Type: Full-Time, W-2
Expected First-Year Earnings: $45,000–$60,000

Paid Training | Career Advancement | Professional Development

We're growing our Midtown Manhattan team and looking for motivated individuals to join us as Customer Experience Representatives . This is an excellent opportunity for someone who enjoys working with people, building professional relationships, and creating positive customer experiences.

No previous experience is required. We provide paid training, hands-on coaching, and ongoing mentorship to help you learn the role, develop your communication skills, and grow within the company.

What You'll Do

• Provide professional, friendly customer support throughout the client experience.
• Answer questions and explain available programs and services.
• Build strong customer relationships through communication and follow-up.
• Learn about client needs and help identify appropriate solutions.
• Present relevant programs and services as part of the customer experience and sales process.
• Maintain accurate records of appointments and customer interactions.
• Work closely with team members to achieve daily and weekly goals.
• Participate in ongoing training, coaching, and professional development.
• Represent clients and their services in a professional, customer-focused manner.

What We're Looking For

• Strong communication and interpersonal skills.
• Friendly, positive attitude and willingness to learn.
• Professional, dependable, and organized.
• Comfortable interacting with customers in a face-to-face environment.
• Strong time-management and follow-up skills.
• Ability to work independently and as part of a team.
• Customer service, retail, hospitality, restaurant, or sales experience is a plus, but not required.
• Entry-level candidates and recent graduates are welcome to apply.

What We Offer

• Paid training and hands-on learning.
• One-on-one coaching and mentorship.
• Clear opportunities for career advancement.
• Performance-based growth opportunities.
• Full-time W-2 employment.
• Consistent Monday–Friday schedule.
• Supportive, team-oriented work environment.
• Professional development and leadership opportunities.

Position Details

This is a fully on-site position in Midtown Manhattan . Daily face-to-face interaction with business clients is an essential part of the role.

The position combines customer experience, client communication, relationship building, and consultative sales . You'll work directly with customers to understand their needs, provide information, and help connect them with relevant programs and services.

This is not a remote or hybrid position. Daily in-person attendance is required.

If you're outgoing, motivated, and looking for an opportunity to develop valuable customer-facing and professional skills, we'd love to hear from you.

Apply today for consideration.