Principal Technology Engineer

Position Title Principal Technology Engineer Location Troy, MI 48098 Job Summary The Technology Engineer Principal is a hands‑on technical expert who is responsible for the backend compute environment including M365, operating systems, Microsoft Security Suite (Purview), Entra, Microsoft Defender, backup, certificate management systems, end‑user compute devices, and automation framework. This technical engineer coordinates with cross‑functional partners to ensure full lifecycle, compliance, and disaster recovery readiness. This role also owns system documentation, standards, procedures and alignment with FFIEC regulatory guidance. This role works closely with cross‑functional teams to ensure infrastructure reliability, audit readiness, and compliance. Job Responsibilities Manage systems, configurations, and system stability. Oversee development of Microsoft M365 / Purview solutions to protect company assets. Provide monitoring and resolution support for alerts generated by Microsoft Purview, DLP and certificate management systems. Provide certificate management and maintenance to enterprise systems leveraging tools such as CyberArk and Venafi. Provide final oversight on high‑risk platform upgrades and migrations. Own overall compliance posture for backend systems, ensuring full adherence to FFIEC guidelines, audit requirements, and IT risk management policies. Coordinate with internal audit, risk, and compliance teams to deliver accurate evidence and remediation plans. Drive continuous improvement of compliance processes to reduce audit findings and enhance security posture. Monitor and maintain Microsoft Purview, Microsoft Defender, and corporate certificate systems. Act as escalation point for major incidents and coordinate with leadership during crisis events. Deliver and collaborate with infrastructure teams to ensure technology decisions align with enterprise goals. Champion disaster recovery planning, test execution, and after‑action review improvements. Ensure all backend system documentation is accurate, current, and meets audit standards. Review and approve daily/weekly/monthly operational and compliance reports before submission to leadership. Promote documentation as a core operational discipline across the team, setting expectations and accountability for quality. Report team performance metrics and operational health to IT leadership. Ensure alignment of IT solutions with business needs. Perform special projects and additional duties as required. Oversee patching, upgrades, and system lifecycle compliance to prevent EOL exposure across platforms. Required Qualifications Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent Computer Science or related field. Minimum experience required: 10+ Years managing large scale technology. Minimum experience required: 8+ Years of technical expertise in one or more domain platforms. 1+ years of coaching/mentoring experience with technology professionals. Proficient with Microsoft and Linux operating systems. Proficient with certificate management. Strong knowledge related to Microsoft 365 environments including Entra, Defender and Purview. Strong knowledge of Data Governance specifically data classification, data retention, data lifecycle management and data labeling within Microsoft Purview. Strong knowledge related to data loss prevention policies and governance. Strong knowledge of Intune managed devices, MDM, MAM, and zero‑touch deployments. Working knowledge of Disaster Recovery execution. Familiarity with Ansible and infrastructure automation workflows. Demonstrated understanding of system lifecycle, patching, and EOL remediation. Awareness of FFIEC, SOX, HIPAA, NIST or similar compliance frameworks. Strong documentation and cross‑functional communication skills. Preferred Qualifications Education level preferred: Undergraduate Degree (4 years or equivalent). Technical certifications such as Microsoft Certified Professional - Windows Server Hybrid Administrator Associate, CompTIA Server+, Certified Information Systems Auditor (CISA). Job Competencies Strong expertise related to Microsoft 365 environments including Entra, Defender and Purview. Strong expertise of Data Governance specifically data classification, data retention, data lifecycle management and data labeling within Microsoft Purview. Strong knowledge related to data loss prevention policies and governance. Strong knowledge of certificate management, both public key infrastructure and on‑premises Microsoft certificate stores. Enterprise certificate management leveraging tools such as CyberArk and Venafi. Strong knowledge of MECM administrators and distribution points. Familiarity with Intune Managed devices MDM, M365, Bitlocker, and other standard business tools required. Strong communication skills and customer service orientation. Understanding of hardware lifecycle principles, asset management. Demonstrates strong stakeholder relationship management by communicating clearly, engaging in proactive collaboration, and leveraging cross‑functional insights. Oversee patching, upgrades, and system lifecycle compliance to prevent EOL exposure across platforms. Ensure audit readiness and documentation quality in alignment with FFIEC and internal compliance policies. Occasional travel for team collaboration, datacenter and colocation work. Physical Demands Physical demands (ADA): The job requires a moderate degree of physical exertion and stamina such as standing, sitting, walking, driving or infrequent lifting. Compensation and Benefits Pay Range: $108,171.00 - $173,367.00. Benefits: Medical, dental, vision, life, disability insurance, and a comprehensive leave program. Flagstar is an Equal Opportunity Employer. #J-18808-Ljbffr Flagstar Bank