Quality Specialist

Job Description

Job Description

Quality Specialist

Objective:
The Quality Specialistis responsible for supporting the company's Quality programs while driving customer satisfaction through effective quality management.

Key Responsibilities:

• Act as a key resource for quality control, identifying problems, implementing resolutions, and driving continuous improvement initiatives.
• Design, implement, and document procedures to ensure effective process control, process improvement, testing, and inspection.
• Develop and apply methods for inspecting, testing, and evaluating the accuracy, precision, and reliability of products, processes, and production equipment.
• Maintain and improve existing quality systems, including inspection plans, statistical quality plans, cost estimates, and technical quality plans for proposals.
• Review customer product specifications to establish efficient, cost-effective manufacturing requirements that enhance productivity.
• Monitor quality performance trends and implement corrective actions to address any negative trends.
• Conduct internal audits to ensure compliance with quality and quality system requirements (QMS).
• Perform root cause analysis and lead problem-solving activities to identify corrective actions and process improvements.
• Support quality planning methods across all product lines.
• Assist with process certification standards and help manage ISO process certifications.
• Collaborate with customers to identify opportunities for quality improvements and establish effective feedback loops with manufacturing and development teams.
• Oversee calibration and testing programs to ensure accuracy and reliability.
• Report quality issues, trends, and losses to management.
• Participate in both internal and external quality audits.
• Conduct customer visits and maintain customer relationships to address quality concerns as needed.
• Undertake additional duties as assigned by management.

Qualifications:

• Education: Bachelor’s degree in Mechanical, Electrical, or Manufacturing Engineering, or Business Administration.

• Experience:

  • A minimum of 3 years’ experience in QA system implementation and management.
  • Experience maintaining and improving ISO 9001 systems.
  • Familiarity with EHS programs and basic OSHA regulations.
  • Experience with Six Sigma and Lean tools is preferred.
  • Comprehensive knowledge of inspection and control methods, techniques, and documentation.

• Skills:

  • Ability to set clear goals and objectives to drive project completion.
  • Strong verbal and written communication skills.
  • Proficiency in problem definition, data collection, fact analysis, and drawing valid conclusions.
  • Advanced computer skills, including proficiency in word processing and Excel.