Call Center Operator
Finger Lakes Health
Call Center Operator
Schedule:
- Tuesday and Wednesday Evenings 3p-11p
- Thursday and Friday Nights 11p-7a
Full Time 72 Hrs/ 2 Weeks
On Site - Geneva, NY
Under the supervision of the Director of Security, operates a Meridian I Telephone System console, performs duties for a 24-hour answering service, paging system, and emergency response center. Carries out general clerical duties. Provides exceptional customer service in a courteous and professional manner. Greets customers consistent with Healing Environment standards.
Education
Minimum: High School Education
Preferred: Business or Office assistant degree
Work Experience
Preferred: Experience as a switchboard operator
Skills
Minimum: Requires a sensitive and reassuring approach to patients. Demonstrated ability to deal with the public in a professional and courteous manner, handle confidential information with discretion. Ability to perform multiple functions during stressful/busy periods in a calm and professional manner. Demonstrated ability to enhance the spirit of teamwork through effective role modeling. Excellent interpersonal skills
Preferred: Experience dealing with patients and/or emergency situations
Vacancy posted 4 days ago
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