Medical Coder/Educator

Medical Coder/EducatorMercy Urgent Care is seeking a Medical Coder/Educator to support the integrity of our revenue cycle and ensure accurate, compliant coding for urgent care and occupational health services. This role is ideal for an experienced coder who enjoys accuracy, problem-solving, education, and collaboration within a fast-paced mission-driven healthcare environment.You'll work closely with providers, billing, and revenue cycle teams to ensure documentation supports coding, payer requirements are met, and reimbursement is optimized—all while maintaining the highest standards of compliance.About the RoleAs our Medical Coder/Educator, you'll code accurately and help our providers and staff document and code better. You'll audit for trends, turn findings into practical training, and partner with our billing specialists to resolve denials. You'll report to our Lead Medical Coder & Credentialing Specialist. This role is primarily office-based, with some travel between clinics in Western North Carolina.What You'll DoAssign diagnosis and procedure codes for outpatient and professional servicesReview provider documentation for completeness and payer compliancePerform coding audits and resolve edits and denials promptlyDevelop and deliver training on documentation and coding for providers, clinical staff, and codersSupport providers with E/M coding, HCC risk adjustment, and quality metrics documentationTrack and report accuracy rates, audit findings, and education activityAssist with external audits and corrective action plans, in line with HIPAA, CMS, and OIG guidelinesWhat You BringCPC, CCS, or CPMA certification3-5 years of medical coding experience in a clinical or urgent care settingExpert knowledge of CPT, ICD-10-CM, and HCPCS Level IIProficiency with athenaOne or a comparable EHR/practice management systemAbility to interpret payer policies and LCD/NCD guidelinesStrong communication skills a must, with the ability to explain coding concepts to non-clinical staffCDEO certification, a degree in Health Information Management or a related field (experience may substitute), and prior experience training clinicians or staff preferredBenefits403(b) with employer matchingHealth benefits (medical, dental, vision)Employee Assistance Program (EAP)Volunteer Time Off (VTO) policyPaid time offTraining and professional development opportunities in a growing organizationWhy Mercy Urgent CareAt Mercy Urgent Care, you'll be part of the only independent nonprofit urgent care network in the region, committed to quality, compliance, and patient-centered care. We value accuracy, collaboration, and continuous improvement—and we support our team members with opportunities to grow and make a meaningful impact.Mercy Urgent Care is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.