Information Technology Specialist
LEARN RESC
Position Type:
Technology/Technology Specialist Date Posted:
9/18/2026 Location:
Information Technology
LEARN, Southeastern Connecticut's Regional Educational Service Center, invites candidates to apply for a full-time Information Technology Specialist opening. General Scope of Responsibility
The Information Technology Specialist will support client computing and peripheral systems; including installation, imaging and ongoing maintenance. Provides remote and on-site software installation and maintenance updates. Relationship within the Organization
The Information Technology Specialist reports to the Director of Information Technology. Responsibilities
Technology/Technology Specialist Date Posted:
9/18/2026 Location:
Information Technology
LEARN, Southeastern Connecticut's Regional Educational Service Center, invites candidates to apply for a full-time Information Technology Specialist opening. General Scope of Responsibility
The Information Technology Specialist will support client computing and peripheral systems; including installation, imaging and ongoing maintenance. Provides remote and on-site software installation and maintenance updates. Relationship within the Organization
The Information Technology Specialist reports to the Director of Information Technology. Responsibilities
- Support client computing and peripheral systems; including installation, imaging and ongoing maintenance.
- Provide technical support and troubleshooting for hardware and software issues.
- Monitor and respond to IT support tickets in a timely and efficient manner.
- Document services performed /resolution efforts in detail and log in knowledgebase.
- Ability to organize information, have attention to detail, accurately follow procedures, maintain confidential information, and remember important pieces of information.
- Provide remote and on-site software installation and maintenance updates.
- Manage and monitor anti-virus protection and system maintenance for designated desktops, notebooks, tablets, phones, printers and other peripheral devices.
- Support Azure, Google and MDM's.
- Collaborate with the IT team to develop and implement technology policies and procedures.
- Seek out functional and procedural improvements.
- Understand license restrictions and confidentiality guidelines in reference to applications and client's information stored within their network.
- Other duties as assigned.
- Demonstrate a high level of facility with Windows client operating system.
- Microsoft Certified Professional (MCP), or have the capacity to become MCP certified within 90 days of start date.
- Working knowledge of macOS, TCP/IP Protocol, DNS, DHCP, Sub-netting and router configuration; and related services.
Vacancy posted 3 days ago
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