Meals on Wheels Driver

Overview

Make a meaningful impact every day by helping neighbors stay nourished, connected, and independent-supporting the well-being of the clients and residents who rely on our services. Community First Solutions is seeking Drivers to join our Meals on Wheels and Transportation Division (The Fleet) in Hamilton, Ohio. As a Driver, you'll play an essential role in providing safe, reliable transportation and meal delivery services for our community. You'll be responsible for transporting clients and residents to appointments and scheduled activities, delivering Meals on Wheels, and ensuring door-through-door service while working collaboratively with dispatchers and the Director of Transportation. This role is ideal for someone who enjoys serving others, thrives in a team-oriented environment, and takes pride in supporting community members through dependable service.

Schedule: Flexible schedules available; hours vary based on need

Location: The Fleet , at Westover - 855 Stahlheber Road, Hamilton, OH 45013

Pay:

• Meals on Wheels Driver- $12 per hour

Requirements:

• Ability to pass a background check, physical, and drug screening
• Friendly, positive attitude and passion for serving others
• Strong interpersonal, communication, and customer service skills
• Ability to use email, GPS devices, electronic tablets, and learn new technology
• Valid driver's license, proof of insurance, and reliable transportation
• Must be 21 years of age or older

If you take pride in your work and want to make a real difference for community members every day, apply


Responsibilities

• Deliver choice meals (frozen, chilled, hot, and/or therapeutic) to clients in a safe, friendly, responsible, and timely manner.
• Deliver shelf stable meals to clients 3 to 4 delivery weeks per year.
• Document the time of each delivery; report to meals on wheels coordinator, supervisor, or designee any unusual circumstances or inability to deliver the specified meals.
• Deliver donated gifts to clients during the Christmas Holiday season as part of the Giving Tree program.
• Distribute communication items to client's residence during meal deliveries (i.e. menus, holiday letters, satisfaction surveys, other reminders, etc.)

• Must understand and be able to access email, use a GPS device, electronic tablets and learn new technology as it relates to the job.

• Maintain communication contact with meals on wheels coordinator and other office staff as needed via tablet and/or cell phone.
• Responsible for accepting client donations. Verify amounts and forward to appropriate personnel on a daily basis.
• Ability to understand written or oral instructions and document services delivered.
• Must ensure meal delivery meets all Council on Aging (COA) service specifications.
• Provide timely feedback to meals on wheels coordinator and/or other office staff regarding service failures and customer concerns.

• Ensure electronic tablets and other equipment (such as coolers) are in good working condition.

• Maintain and ensure daily vehicle log records are accurate and up to date.
• Check vehicle daily for maintenance requirements/needs and provide documentation and feedback when needed to departmental staff or designee.

• Attend and successfully pass all driver education classes as required by the department, COA, and Community First Solutions specifications.
• Attend company and other meetings, seminars and training classes as directed by your supervisor or designee.

• Abides by the company Always Behaviors each and every day as we serve our clients, colleagues, and community.

All other duties as assigned and/or appropriate to the position.


Qualifications

Education: High School Diploma or equivalent

Licenses or other required certifications: Must maintain a valid driver's license, proof of active automobile insurance, and a good driving record to meet standards of our agency's insurance provider.


Experience: Minimum of two years of licensed driving experience.


Specialized knowledge, skills, or abilities:

• Must be 21 years of age and have reliable transportation.
• Ability to understand the physical limitations of the older adult population and handicap person and capable of serving their needs.
• Ability to communicate with emergency service systems.
• Strong customer service skills.
• Excellent interpersonal and communication skills.
• Strong Team Player.
• Must be physically and independently capable of maneuvering in and out of vehicles, carry a meal delivery apparatus and maneuver in and out of all types of homes, apartments, etc.
• Must have the ability to work in all types of weather conditions including hot, snowy and stormy weather.
• Must be able to effectively operate all equipment within the department.