Service Center Foreman

Service Center Foreman

Craig and Landreth Cars - St. Matthews is seeking an experienced Service Center Foreman to join our automotive team. This full-time, hire position is responsible for managing the service technicians and overseeing the daily repair, diagnostics, and maintenance of vehicles. The successful candidate will possess excellent leadership and customer service skills and a strong knowledge of automotive systems and be able to communicate effectively with customers, staff, and colleagues. This role will help current techs diagnose and repair in service vehicles.

Compensation & Benefits: The position offers competitive salary and benefits package that includes health and dental insurance, paid vacation, and 401K.

Responsibilities:

• Help hire, train, and manage a team of automotive technicians
• Oversee assigned service and repair orders
• Ensure proper use and maintenance of repair equipment
• Develop and maintain professional relationships with customers
• Provide cost estimates and other customer service-related duties
• Perform quality checks on repairs and diagnose any additional service and repair needs
• Implement strategies to meet service department goals
• Plan and forecast technician scheduling

Requirements:

• High school diploma or GED
• 3+ years of experience as an automotive service technician
• Ability to read and interpret information, such as shop manuals and other technical publications
• Strong understanding of vehicle maintenance and repair processes
• Excellent interpersonal and customer service skills
• Leadership and problem-solving skills

EEOC Statement: Craig and Landreth Cars - St. Matthews is an equal opportunity employer, committed to providing a workplace free from discrimination and harassment. We abide by federal, state, and local laws, and we prohibit discrimination and harassment based on age, race, color, religion, national origin, sex, disability, sexual orientation, marital status, veteran status, genetic information, or any other characteristic protected by federal, state or local laws.