Telephone Operator, Full Time Night

Job Title

Saint Luke's in Smithville is seeking a Telephone Operator to join our team.

Shift Details:

Every Monday, Thursday, and Friday, 8:30 a.m. 7:00 p.m.; and every other Saturday and Sunday, 8:30 a.m. 7:00 p.m.

This position will primarily be located at our Smithville campus. Training and coverage will happen at Saint Luke's Hospital as well.

Responsibilities

• Provides helpful information to internal and external callers
• Maintains detailed documentation in the appropriate communication logs
• Dispatches Security requests using two way radios in a timely manner
• Monitors alerts and alarms
• Notifies appropriate departments or individuals when required
• Assists with mentoring and training of new employees

We are looking for someone with exceptional interpersonal skills and empathy for those in crisis. The ideal candidate has strong critical thinking skills, the ability to handle multiple tasks at once, prioritize work, and manage interruptions easily. To be successful in this role, strong customer service skills, willingness to work, adaptability and an eagerness to learn is required. This position will require you to work autonomously as well as with a team.

Why Saint Luke's?

We believe in creating a collaborative environment, while looking for innovative ways to improve. We offer competitive salaries and benefits packages to all eligible employees:

• Medical health plans
• Tuition reimbursement
• Paid time off
• Retirement contributions
• Employee Assistance Program

Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer.

Saint Luke's Health System