Salesforce Project manager

Project Manager, Salesforce

As a Project Manager you will lead the successful development and launch of Salesforce for 500 sales users across North America by the end of 2024. This project consists of a significant strategy/change management and a comprehensive IT-tool-implementation. The Project Manager will work closely with the regional project team, global stakeholders, the local business, data teams and external vendors to successfully manage this program. This person will manage the scope, timeline, budget, risk and change requests for this implementation. The project consists of several sub-projects and this person will be responsible to integrate between these sub-projects to ensure dependencies are managed and the program will be delivered. The ideal candidate will be articulate, personable and motivated, with the ability to manage several priorities successfully and ability to meet deadlines.

Responsibilities:

• Own, develop and manage project scope documents, related schedules/project plans, project resource requirements, risks and communications
• Maintain primary communication with the sub projects teams to track project activities and deliverable progress/completion
• Provide weekly status updates to the program management and program sponsor
• Oversees project plan details, timeline and drives accountability to task
• Organizes workshops, offsite trainings and meetings schedules including room reservations, contract negotiations, AV and food and beverage orders
• Structures central program documentation
• Lead effective meetings, providing accurate information, concise deliverables and clear expectations
• Collaborate effectively with cross-functional team members, and all other stakeholders
• Analyze and challenge assumptions looking for opportunities to mitigate project risks

Knowledge and Skills Required:

• Strong experience in Salesforce implementation projects, including successful development and launch of Salesforce for sales users
• In-depth knowledge of Salesforce products, features, and best practices
• Project Management certification (i.e. PMI, Scrum) or equivalent (PMP Certification and/or SixSigma certification is a plus)
• Experience in critical project situations and performing corrective action to bring the project back on track
• Strong problem-solving and decision-making abilities, with the aptitude to identify and address project challenges promptly
• Demonstrated project and risk management skills including ability to manage multiple priorities, resources, customers and management with a focus on consistency and accuracy
• Strong leadership skills and experience leading a large project and/or team
• In-depth knowledge of project-management software applications and methodologies (i.e., Agile / Waterfall, JIRA Tool, MS Project or other project management software)
• Strong interpersonal skills with an ability to communicate technical information effectively to both technical and non-technical stakeholders
• Demonstrated customer focus and ability to keep project teams anchored in creating value for the end user
• Ability to deal with ambiguity and work within a fast-paced environment

Candidate must have:

• Certification and experience in salesforce
• Ability to understand Salesforce to be able to provide guidance and training to others on how to navigate the system and its features
• Ability to facilitate workshops and trainings
• Project manager of a minimum of 5 years

This position will be a hybrid position, 3 days in office 2 days from home. Candidate must be local to the RTP area. Pay rate: $42/hour