Customer Service Representative

Great Teams Don't Happen by Accident

Built with Intent. Driven by YOU.

At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward.

Ready to grow with a team that's built for your success? Apply today.

Our Commitment:

The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our "Greater Team" exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply.

Job Description:

The Porter complements quality repairs by cleaning customer vehicles prior to vehicle delivery. Maintains the appearance and cleanliness of shop and office facilities.

Key Job Responsibilities:

• Ensure consistent execution of WOW (Wow Operating Way) plan.
• Maintain the daily housekeeping of the interior of the office, including daily emptying of garbage cans, cleaning the floors, and dusting the countertops and work area.
• Maintain the daily housekeeping of the interior of the production area, emptying of waste cans, sweeping the floors, disposing of unwanted vehicle parts, and placing tools and equipment in their proper location.
• Maintain parking lots and grounds in a neat and orderly fashion, including shoveling sidewalks when necessary
• Pre-washes customer vehicles prior to repairs beginning.
• Exterior and interior cleanup of customer vehicles after repairs are complete
• Transport of customer vehicles to sublet locations for repairs

Education and/or Experience Required:

• High School diploma / GED preferred
• Ability to multitask
• Automotive experience preferred
• Clear close vision required
• 18 years or age or older
• Valid Driver's license
• Strong attention to detail

Required Skills/Abilities:

• Customer Service Abilities
• Positive Attitude
• Trustworthy and Reliable
• Willingness to learn

Other Requirements:

• Pulling/Pushing, Carrying
• Walking 5+
• Sitting
• Standing 5+
• Stoop, Kneel, crouch, and/or crawl 1+
• Operate a motor vehicle
• Lift up to 50 pounds
• Withstand exposure to working near moving mechanical parts
• Stoop, kneel, crouch, and/or crawl

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.

Benefits That Drive Your Success Gerber offers the comprehensive benefits you expect from an industry leader, including:

• Annual Paid Time Off (PTO) plans
• 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
• 6 paid holidays annually
• Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
• 401(k) Retirement Plan with company match
• Employer Paid Short-Term Disability & Life Insurance
• Additional Voluntary Life Insurance
• Continuing Education Opportunities
• Free Prescription or Non-Prescription Safety Glasses annually
• Annual Voluntary Uniform Stipend
• Voluntary Daily Pay option available

About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.

AI Disclosure Statement: At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

Compensation Details:

$12.00 - $18.00 Hourly

Compensation is commensurate with skill, education and experience.

Supplemental Pay:

This position may also be eligible for Bonus opportunities tied to individual or business initiatives.