Crew Leader

Job Title

This position directs the daily activities of store team members in the absence of the Store Manager, Assistant Store Manager, and Night Manager during assigned shifts. The Crew Leader is responsible for store operations by opening and closing the store when scheduled, protecting store property and funds, and monitoring employee performance during assigned shifts.

Responsibilities

• Responsible for opening and closing the store according to established procedures
• Directs and monitors the day-to-day activities of full time/part time store team members
• Communicates with customers in a friendly and courteous manner
• Resolves customer complaints, including exchanges and refunds
• Conducts front end administrative procedures, including cash counting, till preparation, cash drops, cash pick-ups, and verification of cash tills.

Qualifications

• Must be 18 years of age
• High School diploma or equivalent required
• Comprehensive product knowledge and the ability to train other meat team members
• Previous training / supervisory experience a plus
• Ability to regularly lift 50lbs
• Must be able to successfully complete a background check and drug test.