Patient Services & Billing Specialist

Westchester Medical Center is seeking a Customer Service Associate to manage daily call center operations, resolve patient concerns, and support billing for hospital and physician accounts. The role collaborates with Directors of Patient Relations to address complex complaints involving quality of care issues. The position emphasizes insurance questions, payments, and coordination with multiple departments to expedite resolutions while offering charity care options as required by federal and NYS #J-18808-Ljbffr Westchester Medical Center